Party City Team Member (Sales Associate)
Company: Party City
Location: Grand Rapids
Posted on: May 26, 2023
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Job Description:
Location: Location: Party City Team Member (Sales Associate) in
Grand Rapids, MI at Party City **Location:** **Experience:**Not
Specified **Job Description****COME JOIN THE PARTY**At PCHI, we
create joy for our customers by making it easy to create
unforgettable memories. We are C*ustomer Obsessed.* Our Team
Members lead by example and possess the energy and enthusiasm to
match our customers excitement while providing an exceptional
shopping experience. We are knowledgeable about our products and
services because we have the broadest and best selection of party
goods in the industry. We ensure we are in-stock and easy to shop.
We inspire our customers with exciting concepts, themes, ideas and
provide everything they need to bring their party to life. *At
PCHI, o*ur promise is *Customer First*, *People Matter*, *It Can Be
Done* and *Celebrate*! We live our brand every day and love to
party! **CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE:
FRIENDLY, EASY, ACCURATE)*** You are responsible for executing best
in class sales and service strategies.* Team Members provide
exceptional customer service behaviors delivered to our customers
and are accountable to putting the customer first in everything
they do. * Teams Members provide value to our guest by delivering a
customer friendly in-store and curbside shopping experience* You
will leverage technology to enhance the customer service experience
for our internal and external customers.* You will possess an "It
can be done" attitude, when it comes to overcoming obstacles and
bringing joy to our customers. * Team Members are responsible for
being part of a Team that delivers on sales, profit, and service
targets, as well as delivering on all key Balloon & Omni
strategies.**RESULTS MATTER!*** Team Members will master all
Balloon & OMNI channel service platforms, including in-store
pickup, delivery, curbside pickup, and others.* You will manage and
plan the daily and weekly workload to deliver on store sales goals
and customer engagement.* You will assist the Store Team Leader and
Leads in supporting onboarding and mentoring to new Team Members.*
You will continuously role model behaviors connected to Friendly,
Easy and Accurate and support other team members on delivering on
our Service Model.* Team Members are expected to work a schedule
that aligns to customer and business needs (this includes early
morning, evening, overnight shifts, and weekends).* Team Members
are responsible for supporting an environment that promotes
engagement.**PARTY PERKS AND REWARD*** Competitive salary* Fun
working environment * Generous associate discount* Lifestyle
benefits**Job Requirements****PHYSICAL REQUIREMENTS*** The
replenishment process will require you to lift, push and pull up to
25lbs daily.* Cleaning, store recovery, setting plan-o-grams and
endcap maintenance is required.* Climbing ladders is required to
re-stock and obtain merchandise for our customers.* Ringing
transactions on a register is required. * Utilization of our helium
system to fulfill customer orders is required.
Keywords: Party City, Grand Rapids , Party City Team Member (Sales Associate), Sales , Grand Rapids, Michigan
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