Inside Sales

Company: Express Employment Professionals
Location: Grand Rapids
Posted on: November 26, 2022

Job Description:

Inside Sales Summary: -A leading designer and distributor of hardware products known for their strong brands, unique and proprietary product designs and innovative merchandising is seeking a proven Inside Sales professional to join their team. -Inside Sales Responsibilities:

• Provides telephone support to customers and understands customer needs and requirements.
• Drives product sales by developing, identifying, and securing all relevant direct sales opportunities.
• Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Maintains accurate product knowledge and answers customer questions.
• Engages in other sales-related duties as needed.
• Develops in-depth knowledge of customer processes and requirements.
• Oversees the daily tasks and responsibilities laid out for designated accounts to ensure operational efficiency.
• Manages various customer portals and works with Sales Team to prepare for large orders.
• Cross training amongst team peer accounts and provide support to internal, external customers.
• Reports on late orders and creates a plan of action to get them resolved; communicates with all parties involved on any issues that many have arisen during the order process.
• Answers inquiries and concerns from customers with ongoing relationships.Schedule: - -Monday through Friday, 8:30am to 5:30pm with opportunity for overtime -Inside Sales Requirements:
  • Proficiency in Microsoft Office Suite is required.
  • Experience with production workflow, and an intimate knowledge of the process from customer order entry to customer delivery.
  • Strong phone presence and experience making and answering several calls per day.
  • Excellent verbal and written communication skills.
  • Strong listening and presentation skills.
  • Ability to prioritize and work efficiently.
  • Excellent communication skills.
  • Ability to establish priorities and proceed with objectives with minimal direction.
  • Ability to solve complex problems independently.
  • Forecasting and Negotiation skills beneficial.
  • Ability to be a self-starter, work independently and in a team environment.Apply Now!
    • Send Mina your resume: -
    • Give our office a call: (616) 281-0611 or call direct: (616) 608-9674
    • Stop by our office: 1760 44th -Street SW, Suite 10. Inside the Chateau CentreLocation: -Grand Rapids, MIPosition Type: -On-site - -Pay: -$20.00-$25.00 an hour based on experience - - What Makes Express Employment Professionals Different?Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area.Express has a wide variety of jobs available, including:
      • Light Industrial
      • Skilled Trades
      • Administrative
      • ProfessionalBenefits of working with Express:
        • Weekly Pay
        • Medical, Dental, Vision, Short-Term Disability, and Life Insurance
        • 401(K) Savings Plan
        • Holiday and Vacation Pay
        • Scholarship programs
        • Free Online Training -For -a -complete -listing -of -all -open -positions, -visit: -

Keywords: Express Employment Professionals, Grand Rapids , Inside Sales, Sales , Grand Rapids, Michigan