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Customer Service Representative

Company: Benefitfocus
Location: Mount Pleasant
Posted on: September 23, 2022

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Serve as the first point of contact for customers over the phone; Communicate benefit plan details, help customers navigate software, and help to resolve any enrollment-related issues; Accurately document each customer interaction in Salesforce; Provide an accurate timeframe for issue resolution if not able to resolve initially; Juggle a high volume of calls and multiple projects at a time...Hiring Fast > >

Keywords: Benefitfocus, Grand Rapids , Customer Service Representative, Sales , Mount Pleasant, Michigan

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