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Customer service representative needed ASAP

Company: Zach Hart Agency
Location: Grand Rapids
Posted on: November 22, 2020

Job Description:

Stability For The Future - Come Join Our Team. Do you consider yourself to be a self-starter? Do you enjoy engaging and connecting with people on a personal level, while helping them find solutions to better their lives? If so, we have a customer service position available for you. With roots going back over 70 years, American Income Life has been protecting families around the world by helping them secure financial protection and peace of mind for their loved ones. We currently provide supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. As this challenging year begins to wind down, take the opportunity to close it out on a high note by pursuing a new career path. We have customer service positions open now and we can even conduct interviews online so you can schedule a personal interview from the comfort of your home. We are currently interviewing entry- and senior-level customer service representatives with excellent communication skills. Apply today to set up your first interview! We look forward to hearing from you. Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Enroll clients into benefit programs that are requested. Qualifications:
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

Keywords: Zach Hart Agency, Grand Rapids , Customer service representative needed ASAP, Sales , Grand Rapids, Michigan

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