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Cellphone Repair Technician

Company: Asurion
Location: Grand Rapids
Posted on: November 11, 2019

Job Description:

Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices.? You?ll work inside a retail store and be the face of Asurion?s in-store operations team delivering our award-winning personalized customer resolution experience. ? ? What will you do?

  • Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
  • Engage with and reassure customers to deliver outstanding customer service.
  • Meet or exceed key performance objectives including service and repair metrics.
  • Perform various inventory tasks such as counting and monitoring inventory levels.
  • Demonstrate Asurion?s Core Values in all interactions. ? What we offer:
    • Competitive pay and benefits including health, dental, and vision.
    • Retirement Savings Plan
    • Paid Time Off
    • Tuition Reimbursement Program
    • Ongoing training to grow your skills
    • Uniform allowance
    • Subsidized cell phone plan ? If you?re a good fit for the job, you?ll have:
      • Six months experience with product service support or troubleshooting electronics
      • Six months face-to-face customer service experience
      • Knowledge of mobile devices and operating systems
      • High School diploma or equivalent
      • Strong oral and written communication skills
      • Strong teamwork and collaboration skills
      • Basic knowledge of Microsoft Office ? Store Location for this job posting: 28th Kentwood SE Grand Rapids MI, 49512 ? #CellTechnician #SmartphoneTech #SmartphoneTechnician #WirelessDeviceTech #WirelessDeviceTechnician #WirelessTech #WirelessTechnician #ElectronicsTech #ElectronicsTechnician #PhoneTech #PhoneTechnician #iPhoneTech #iPhoneTechnician #SamsungTech #SamsungTechnician #MobileRepairTech #MobileRepairTechnician #DeviceRepairTech #DeviceRepairTechnician #PhoneRepairTech #PhoneRepairTechnician #CellphoneRepairTech #CellphoneRepairTechnician #CellRepairTech #CellRepairTechnician #MobileDeviceRepairTech #MobileDeviceRepairTechnician #iPhoneRepairTech #iPhoneRepairTechnician #SamsungRepairTech #SamsungRepairTechnician #SmartphoneRepairTech #SmartphoneRepairTechnician #WirelessDeviceRepairTech #WirelessDeviceRepairTechnician #WirelessRepairTech #WirelessRepairTechnician #ElectronicRepairTech #ElectronicRepairTechnician #CPT1 ? ? ? ? ? CUS26090 - Kentwood - Michigan - US - 2019/10/21

Keywords: Asurion, Grand Rapids , Cellphone Repair Technician, Professions , Grand Rapids, Michigan

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