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Emergency Services Security Dispatcher, Butterworth, Fulltime evenings

Company: Corewell Health Corporate
Location: Grand Rapids
Posted on: May 28, 2023

Job Description:

Job Summary

Coordinates the distribution of requests for transport services to ensure the timely transportation of all patients per established policies and procedures. Prepares schedule and establishes shift objectives for Patient Transport employees with manager being responsible for the accuracy of the overall schedule. Delegates scheduled and routine tasks to patient transporters as required. Assists in transporting all patient populations to and from examinations and treatments as request volume requires. Assists with oversight of day-to-day floor operations, including payroll, as assigned, within the Patient Transport Department. Monitors quality and coordinates education opportunities during the course of daily operations. May lead special projects as assigned by up-line.

Essential Functions

  • Operates multiple telephone lines in a high volume environment to obtain all required patient transport request information.
  • Obtains and accurately enters patient data, type of procedure requested and medical history into the computer database.
  • Efficiently dispatches patient transport employees to ensure the timely transportation of all patients per established policies and procedures.
  • Continually monitors transport employees in order to coordinate the patient transport process. Delegates scheduled and routine tasks to patient transporters.
  • As workload requires, transports patients and equipment to and from testing and procedure areas including inpatient, outpatient, emergency and high risk Intensive Care Unit (ICU). Ensures all patients are properly identified and communicates with medical employees to ensure all required medical supplies and medications are appropriately transported with the patient.
  • Coordinates requests for services, information, records, and data on a timely basis. Researches and resolves problems. Engages in impacting professional, positive and productive physician relationships.


    • Required High School Diploma or equivalent

    • 6 months of relevant experience Patient Transport Preferred

    • CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport Upon Hire preferred Or
    • CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport Upon Hire preferred

      Physical Demands

      • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
      • Waist to Waist > 5 lbs: Seldom up to 10 lbs
      • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
      • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
      • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
      • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
      • Pushing Force > 5 lbs: Seldom up to 20 lbs
      • Pulling Force > 5 lbs: Seldom up to 15 lbs
      • Sitting: Frequently
      • Standing: Occasionally
      • Walking: Occasionally
      • Forward Bend - Standing: Seldom
      • Forward Bend - Sitting: Occasionally
      • Trunk Rotation - Standing: Seldom
      • Trunk Rotation - Sitting: Occasionally
      • Squat: Seldom
      • Stair Climbing: Seldom
      • Reach - Above Shoulder: Seldom
      • Reach - at Shoulder or Below: Seldom
      • Handling: Occasionally
      • Forceful Grip > 5 lbs: Seldom
      • Forceful Pinch > 2 lbs: Seldom
      • Finger/Hand Dexterity: Frequently
      • Visual Acuity [None = No; Seldom = Yes]: Seldom

        Primary Location
        SITE - Spectrum Health Butterworth Hospital - 100 Michigan St - Grand Rapids

        Department Name
        Security Support Service

        Employment Type
        Full time

        Evening (United States of America)

        Weekly Scheduled Hours

        Hours of Work
        2 p.m. to 2 a.m.

        Days Worked
        Wed, Thurs, Fri and Every Other Weekend

        Weekend Frequency
        Every other weekend

        CURRENT SPECTRUM HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.

        Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

        Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

        An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

        If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.

Keywords: Corewell Health Corporate, Grand Rapids , Emergency Services Security Dispatcher, Butterworth, Fulltime evenings, Professions , Grand Rapids, Michigan

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