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Supervisor - Operations 2

Company: Pilot Freight Services
Location: Grand Rapids
Posted on: March 19, 2023

Job Description:

Pilot has the best employees in the transportation and logistics industry!

Essential Functions:

  • Responsible for ongoing process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies. Assist District Manager with general tasks
  • Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot's Corporate Policies
  • Effectively train, supervise, coach and evaluate all direct reports to foster good communications and morale
  • Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies
  • Communicating freight status and any problems to customers, vendors and other Pilot stations and personnel
  • Freight handling via forklift
  • Load/Off-load build trucks for optimal routing
  • Other duties as assigned

    • Customer service background preferred
    • Ability to read key elements of financial statements in support of functional role responsibilities
    • Excellent communication and interpersonal skills
    • Must have superior organizational and time management skills
    • Must be approachable and motivated
    • Knowledge of systems utilized as it relates to logistics
    • Proficient knowledge of Microsoft Office
    • Ability to thrive in a high-pressure environment
    • Detail oriented and analytical
    • Understands TSA regulations
    • Strong problem solving abilities
      Additional Job Details :

      • Bachelor's Degree in Business or Logistics is a plus
      • High school diploma or equivalent required
      • 3 years expe rience in lieu of degree

        • 3+ years supervisory experience
        • 3+ years: Freight or transportation experience
        • 3+ years: Routing and Operations Experience
        • Experience with DOT regulations


          This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.

          If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

          Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations. Our definition of fully vaccinated for purposes of new hire is as follows: In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:
          • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
          • 2 weeks after a single-dose vaccine, such as Johnson & Johnson s Janssen vaccine

Keywords: Pilot Freight Services, Grand Rapids , Supervisor - Operations 2, Professions , Grand Rapids, Michigan

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