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Software Implementation Consultant

Company: Alpine, an ITW Company
Location: Grand Rapids
Posted on: March 17, 2023

Job Description:

Software Implementation Consultant
Apply Job ID REF9734T Date posted 03/09/2023
Address Anywhere, Grand Rapids, Michigan
Job Type Full-time
Job Status Exempt

Alpine, anITWcompany, is a leading provider of building component software, equipment, and the industry's best service to truss manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are also a leader in delivering software solutions to homebuilders to increase productivity and profitability.

ITWoffers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.
Alpine is seeking a Software Implementation Consultant whowillmaintain existing customers and support new business opportunities byproviding demonstrations and technical assistance to end users.The role will be assigned to a territory and willbe thekey technical advisor in consulting and educatingcustomers onAlpine'sproprietarysoftware suite.CoreResponsibilities:

  • Partner with customers to help them get the most out of Alpine software and improve their business operations.
  • Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users.
  • Partner with sales in new account acquisitions.
  • Evaluate plant operations of prospects to determine how prospectsmayutilizeAlpinesoftware to increase productivity and reduce paperwork
  • Manage technical project of initial installation, business rule files, andsoftware training through the transition of support to theHelp Desk team.
  • Act as Software Expert in the territory for escalated and higher level requests.
  • Introduce customers to new software features.
  • Partner with territory salesperson on customer priorities.
  • Build rapport and develop lasting relationships with customers' staff
  • Work cross-functionally with software development on territory market needs.
  • Other duties as assigned

    • Bachelor degree inBusiness, Engineering, Marketing or Construction Management preferred.
    • Experience inconstruction technology preferred
    • Ability to travel up to 70%
    • Ability to quickly learn new software
    • Experience interacting with customers
    • Strong organizational skills
    • Excellent verbal and written communication skills
    • Professional Presentation skills
    • Proven experience as ahighlymotivated, results-driven,self-starter
    • Strongcomputer skills including MS Office
    • Industryrelatedsoftware a plus
    • Valid driver's license within state of residence and good driving record

      ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please clickherefor information on how to contact us directly.ITW is an equalopportunityemployer.We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.Asan equal employment opportunity employer,ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Keywords: Alpine, an ITW Company, Grand Rapids , Software Implementation Consultant, Professions , Grand Rapids, Michigan

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