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Facility Technician

Company: Suburban Inns
Location: Grand Rapids
Posted on: January 26, 2023

Job Description:

The Hilton Garden Inn -is a fast-paced, high-energy workplace, with endless opportunities for advancement. - Come join the best team in the Hospitality Industry!* Shifts: Second shift-must be available some weekends -* Wage: Starting at $16/hour-based on experienceBenefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules (dependent on position)
  • Holiday Pay
  • 8 hours of paid volunteer time per year (must be accredited)
  • Advancement opportunities
  • 100% paid maternity/paternity or adoption -leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)Essential Functions:
    Report to work in uniform presented professionally, neat, and cleanGreet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valuedAnticipate and meet the needs and expectations of our guests, then go one step furtherPerform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues.Report any problems that need to be corrected to the appropriate department or General ManagerKeep a record of all maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issuesOversee daily water checks on swimming pool/spa and filtering system for positive health protectionControl the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.)Coordinate facility repairs between all staff members (front desk, laundry, kitchen, etc.), as well as ensuring guest requests and comfort are first priorityMaintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc.Assist in checking fire protection systems for proper operation and training personnel in their usePerform painting/touch up paintingPatch and/or repair damaged drywallComplete minor electrical replacement and repair, some wiring may be involvedReplace and repair plumbingAssist with lawn mowing, snow removal, grounds cleanliness, etc.Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experienceRespond to guest complaints or issues in a timely manner, and according to Suburban Inns' and Hilton -standardsComplete all tasks noted in Quore -Assist with the property's on-going preventative maintenance -programMulti-task as necessary. Must be able to jump from one project to the next (prioritize) without neglecting to follow through on the original taskMaintain open lines of communication between all departments within the hotel exhibit regular and recurrent attendance recordsOther duties as requested by managementPosition Requirements:Minimum Knowledge: Requires ability to interpret / extract information and / or perform building repair/upkeep functions. May require typing, record keeping, or word processing. Good communication skills.Working Conditions and Physical Effort:Stress Load: -Regular exposure to stresses Workload Fluctuation The workload required to perform this job requires ability to adapt to changeManual Skills: -Some portions (10-50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operationsPhysical Effort: -Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the dayPhysical Environment: -Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstableWork Schedule: -Work regularly requires or varies between day, evening, night, holiday, or weekend assignments.Schedule: -varies according to business demands and needsOccupational Risks: -Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials -Ergonomics Risks: -Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.Uniform and Appearance Guidelines:Uniform: -Uniform and name tag provided. - Suburban Inns approved shoes are the responsibility of the Team Member.Appearance: - All facial piercings must be approved by management. Gauges in ears are not allowed on anyone who's primary job function is interacting with guests. -Hair must be -kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. -This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. -The Vice President of Hotel Operations has the authority to veto any decision made by the position's supervisor. -

Keywords: Suburban Inns, Grand Rapids , Facility Technician, Professions , Grand Rapids, Michigan

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