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Senior Software Consultant

Company: Dematic
Location: Grand Rapids
Posted on: May 7, 2021

Job Description:

Company OverviewDematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.--Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.The RoleThis is an exciting opportunity to join the Global Software Center of Excellence team of Dematic in North America. As part of this global team of software experts, you will help develop robust organizational capabilities in sales, design, engineering and support to deliver exceptional software to our customers. --As a senior software analyst, you will support regional sales and solution design teams on customer proposals and software estimation, lead customer workshops to define business requirements, and write software functional specifications that will guide engineering teams in successful and cost-effective implementation.

  • Lead or support planning and requirements for multiple complex software projects
  • Provide information and support to help sales team through pre-contract phase
  • Advocate for use of Dematic standard software solutions and best practices to meet customer requirements
  • Participate in customer and team workshops to define detailed requirements
  • Develop software functional specifications that meet customer requirements at least cost and risk
  • Train, mentor and support engineering teams to implement projects
  • Guide software projects through lifecycle from proposal stage through to start of design
  • Work with functional team to maintain task backlog, prioritization, and assignments
  • Facilitate project retrospectives to support continuous improvement
  • Facilitate daily scrums, planning and reviews, and other stakeholder meetings
  • Develop global process standards while remaining flexible to support the business
  • Assist in defining standardized metrics and collect regional data to report progress
  • Build strong partnerships to align activities, resolve conflicts, and achieve project and business goals
  • Work with product managers to identify and prioritize software product improvements
  • Support development of Dematic iQ training and certification program
  • Take initiative to follow up on outstanding requests and meet committed deadlines
  • Act as an advocate for the Software Center of Excellence organization in working with internal stakeholdersWhat We Are Looking ForEducation:
    • Bachelor's Degree in Engineering Disciplines
    • PMP and/or ScrumMaster certification is an asset--Qualifications:
      • 5+ years working in supply chain logistics with real-world customer experience
      • Deep understanding of fulfillment operations and WMS/WCS software capabilities
      • Proven ability to work on multiple projects at a time with significant technical complexity
      • Excellent verbal and written communication skills including meeting facilitation and presentations
      • Business analysis experience to elicit, clearly document, and prioritize customer requirements
      • Strong analytical and problem-solving skills with a high attention to detail
      • Proven success acting as a change agent to lead and support organizational changes
      • Thorough understanding of project implementation including commissioning, go-live and support
      • Exceptional ability to work with cross-functional teams to build partnerships and get things done
      • Ability to think strategically to execute both short- and long-term technology planning
      • Experience using tools such as Jira and Confluence (or equivalents) for managing scrum projects
      • Knowledge of Dematic iQ Optimize is an asset
      • Software engineering or software testing experience is an asset
      • Fluency in non-English languages is an asset
      • A good sense of humor and an ability to have fun!

Keywords: Dematic, Grand Rapids , Senior Software Consultant, Professions , Grand Rapids, Michigan

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