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Account Manager/Analyst

Company: Acrisure
Location: Grand Rapids
Posted on: February 21, 2021

Job Description:

Why Choose Acrisure?In record time, Acrisure has become the fastest growing insurance broker globally. A top 20 player a few years ago, we are now in the top 10 of insurance broker globally, with ambitious plans to continue growing at pace. Beyond our growth, our dedication to client service, as fueled by our business model and culture, means that Acrisure's opportunity is to be the most relevant and successful, privately held insurance broker in the industry.Our model is unique. Through a network of agency partners that provide local service with global reach, we work in service of two core objectives: create value, and be a good partner.Our culture is strong. We are a collaborative company of entrepreneurial, innovative, and talented people who believe in our future. We out think and out work the competition. We look outside our walls and are energized by our fast-paced trajectory.Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry. To achieve our opportunity, a best-in-class Benefits Group team must support us.This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you.Essential Duties And Responsibilities* Prepare periodic claims experience monitoring reports and provide insight on high cost claimants and other outliers in client experience.* Work with client Business Partner to manage client service delivery including financial evaluations, plan design, servicing, renewal, business placement and benchmarking.* Project Manager for client renewal process.* Develop Marketing RFPs and use independent judgment to provide advice and recommendations to current and prospective clients on benefit plans. Make recommendations based on understanding of client's strategic plan and objectives.* Develop presentations and participate in client meetings to review and discuss alternatives.* Manage implementation process including new carriers and changes to existing vendors / plan designs. * Stay up to date on employee benefit compliance requirements; support client compliance needs by gathering data and reviewing materials, such as plan document preparation and preparation of 5500 filing.* Coordinate and assist with benefit plan enrollment, including technology support, enrollment meeting management and facilitation, carrier enrollment and termination support, invoice troubleshooting and audits, as needed.* Solicit feedback on work through quality control checks and supply quality control feedback as requested.* Maximize client retention by providing superior, proactive customer service and discussing tools and resources offered by Acrisure and assisting clients with the utilization of these resources.This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.CompetenciesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or Experience* Bachelor's Degree or the recognized equivalent in education and experience, required * 3+ years of experience in mid-level market where the individual dealt with self-funded plans and program management, preferred * Life and Health Insurance License or ability to obtain within 60 days, required Technology Skills* Advanced computer skills including Microsoft Excel, PowerPoint, Outlook, Word, Explorer and web based applications; * Ability to learn additional software and systems. Other Qualifications* Must be organized, detail oriented, and efficient with excellent verbal and written communication skills.* A positive, team oriented attitude.* Demonstrated client service experience.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* High stress due to regular deadlines and daily challenges. * High finger dexterity while typing documents and forms* Occasionally lift up to 20lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Work is done in a temperature-controlled, non-smoking office. * Work stations are cubicles with moderately high sides.* The noise level in the work environment is usually moderate. Together with our Agency Partners, Acrisure is reshaping the insurance industry. Be a part of that evolution and join the Acrisure community, either as part of our Home Office support teams or within one of our Agency Partners. Visit our website to see available job openings in insurance, accounting, account management, and more. https://acrisure.com/about-acrisure/careers/To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure's Human Resources Talent Department.

Keywords: Acrisure, Grand Rapids , Account Manager/Analyst, Professions , Grand Rapids, Michigan

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