Operations Strategy Analyst
Location: Grand Rapids
Posted on: January 17, 2020
Who We Are:
Steelcase was founded as an office furniture maker, and we've
evolved into the global leader in workplace solutions. We apply our
insights to the intersection of space, technology, and furniture,
helping individuals and teams in leading companies around the world
to have a better day at work.
We are proud to have a diverse and inclusive workforce, and we're
always looking to get better. We value applicants who are
comfortable interacting with people different than themselves. We
seek to find the best person to fill this role and will not
discriminate based on race, color, creed, genetic information,
religion, national origin, gender, sexual orientation, gender
identity and expression, age, disability, veteran status, or any
other characteristic prohibited by law.
About the Operations Strategy Team:The Operations Strategy team is
a small team reporting to the VP, Operations Services. Our focus is
on operations large scale transformations which require cross
functional engagement across departments, and which require
concentrated attention to resolve. We typically work with carefully
selected teams sourced from various partner functions and created
to solve specific problems. The problems we work on are invariably
C-suite level issues at the top of the CEO and COO's agenda.
Examples of recent projects include formulating Operations'
strategic roadmap, creating a turnaround plan for a key business
unit, or preparing an integration plan for an acquired company.
What You Will Do:As an Analyst in the Operations Strategy team you
will play a key role in the projects we undertake. You will be
expected to contribute to project workstreams and analyses, working
with other team members and information providers to understand the
problem and determine the best course of action for the company. As
part of this work you will be expected to:
- Help break down the problems we work on into discrete questions
that can be addressed through a set of analyses, interviews, and
the integration of disparate information
- Create a plan on how to answer those discrete questions (e.g.
what analysis should be performed, who should we talk to) and
execute it by sourcing information, processing it, and integrating
it into a robust answer
- Prepare documents summarizing the information gathered and
conclusions reached which will be used to communicate your
- Communicate findings to a broad group of stakeholders including
senior operations leaders
- Manage deliverables and balance priorities to meet tight
- Work with relevant stakeholders from across the organization to
ensure the effective implementation of decisions made by the
executive team as a result of the findings and recommendations
In the Operations Strategy group we don't provide theoretical
answers. You will work to provide practical answers to real
problems with an outsized impact on our operations, and learn
through practical experience what it takes to execute large-scale
operational change at a global manufacturer.As part of the team you
will have a chance to learn from and be mentored by former top tier
consultants with deep experience in operations and a passion for
producing high-quality, impactful work that pushes the boundaries
of Steelcase's operations.Occasional travel may be required but
will likely be less than 10% of your time.
What You Bring:The ideal candidate for this position is an
excellent problem solver with a strong ownership mentality and
excellent analytical and communication abilities. You will be
expected to tackle a steep learning curve and quickly develop your
core professional competencies to a high standard.A curious mindset
will be important, but operations experience is not needed. We are
looking for an overall athlete with a strong track-record of
success and a broad skillset that can be applied to the problems we
work on, including:
- Problem Solving - We work on some of the toughest abstract
problems at Steelcase with no obvious solution. Your ability to
define a problem, break it down into components, select its most
critical elements, create a plan to address them, drive the
analytical work needed to develop a perspective, and synthetize it
all into a coherent set of options and recommendations will be
- Analysis and Critical Thinking - You will be expected to
provide robust, evidence-based recommendations which will require
you to analyze large amounts of information and integrate it into a
coherent perspective. Strong analytical and critical thinking
experience is a must to be successful in this role.
- Communication - You will regularly communicate the progress and
results of a project to a variety of stakeholders, including senior
operations leaders. Your ability to create and deliver effective
presentations and documents which clearly and succinctly summarize
large amounts of information will be key.
- Ownership/Entrepreneurial Mindset - The person in this role
will have an outsized influence on the company's operations and
will require a strong ownership mentality who acts in the company's
best interest at all times. An entrepreneurial mindset that pushes
the company to improve across all areas without waiting for
direction will be key to your success.
- Project Management - You will be working in a fast-paced
environment that will require you to establish deadlines and define
next steps for yourself and for others. You will often be expected
to provide your recommendation on the next actions to complete
rather than wait for direction from your manager.
If you are an undergraduate who is getting ready to graduate, or
have been working for one or two years out of college, the
Operations Strategy Analyst role represents a unique opportunity to
develop a strong foundational business skillset that will boost
your career at Steelcase and beyond.
Keywords: Steelcase, Grand Rapids , Operations Strategy Analyst, Professions , Grand Rapids, Michigan
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