GrandRapidsRecruiter
the smart solution for Grand Rapids jobs

CSR / Teller - Alger Heights BC - Part Time

Location: Grand Rapids
Posted on: June 8, 2018

Job Description:

Banking Customer Service Representative



Job Description


If you are a dynamic and driven Customer Service Representative who has the desire to advance your career with a stable and highly regarded financial institution, join our Customer Service team at Fifth Third Bank! We are seeking dedicated Banking Customer Service Reps to provide excellent customer service in daily transactions, customer inquiries and problem resolution in accordance with Fifth Third Bank policies. As a Banking Customer Service Rep with Fifth Third Bank, you will refer customers to the appropriate business partners for product and service needs uncovered during business transactions and/or conversations. You will also consistently meet and exceed sales referral goals as set by management, promote good customer relations with a friendly demeanor and willingness to help at all times and honor customer confidentiality.



Job Responsibilities


As a Banking Customer Service Rep with Fifth Third Bank, you will develop rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions, process credit card applications and display a caring attitude. You will also continuously increase your professional knowledge and skill set through seminars and in-house training, act with confidence to find answers to customer questions and follow the Bancorp Code of Business Conduct and Ethics.



Additional responsibilities of the Banking Customer Service Rep include:


•Handling cash and processing customer transactions


•Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals


•Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed


•Handling customer issues with professionalism and seamlessly directing complex issues to management staff


•Maintaining up-to-date knowledge of financial center policies, procedures, products and services


•Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.



Preferred Job Requirements


As a Banking Customer Service Rep with Fifth Third Bank, you must have exceptional interpersonal, written and verbal communication skills and excellent time management and problem-solving skills. You must be able to interact confidently and comfortably with the public, take the initiative and utilize sound judgment to make decisions and work positively and cooperatively with a team.



Additional preferred requirements for the Banking Customer Service Rep include:


•Minimum 1 year experience in a Banking, Retail, Sales or other role that involves cash handling and customer service


•High school education or equivalent experience


•Strong working knowledge of banking retail policies and procedures


•Advanced math abilities


•Computer proficiency


•Ability to work a flexible schedule


•Ability to lift up to 25 pounds and stand for most of your shift



Benefits


At Fifth Third Bank, we understand that our employees work tirelessly to provide customers with the best products and service possible. Therefore, we are proud to offer our Banking Customer Service Reps a generous compensation and benefits package. We also offer a quarterly bonus based on overall financial center customer service performance and a monthly bonus based on sales and referrals. We believe in promoting from within and offer extensive online and in-class training opportunities for Banking Customer Service Reps that wish to move up with us. In fact, you can start the training process to become a Lead Customer Service Representative as soon as you are hired!



Additional benefits for the Banking Customer Service Rep include:


•Medical, dental and vision insurance


•Fifth Third Wellness Rewards for completing certain wellness activities


•Matched 401(K) retirement plan


•Profit sharing program


•Employee sto

Keywords: , Grand Rapids, CSR / Teller - Alger Heights BC - Part Time, PR / Public Relations, Grand Rapids, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other PR / Public Relations Jobs


CSR / Teller - Milwood BC - Part Time
Description: p font face Arial Banking Customer Service Representative /font /p br p font face Arial Job Description br / br If you are a dynamic and driven Customer Service Representative who has (more...)
Company:
Location: Kalamazoo
Posted on: 06/8/2018

Collection Repossession Specialist I
Description: font face Arial GENERAL FUNCTION: Under direct supervision, processes orders for voluntary and involuntary consumer loan repossession assignments, including requests for repossession cancellations (more...)
Company:
Location: Grand Rapids
Posted on: 06/8/2018

Assoc Commercial Rel Mgr
Description: font face Arial GENERAL FUNCTION: Provide support to a number of existing relationship managers in their daily duties in underwriting and monitoring credit existing and proposed credit requests, providing (more...)
Company:
Location: Grand Rapids
Posted on: 06/8/2018


Mortgage Loan Originator-Lansing
Description: font face Arial GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management (more...)
Company:
Location: East Lansing
Posted on: 06/8/2018

Mortgage Loan Originator-Midland
Description: font face Arial GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management (more...)
Company:
Location: Midland
Posted on: 06/8/2018

CSR / Teller - Forest Hills BC - Part Time
Description: p font face Arial Banking Customer Service Representative /font /p br p font face Arial Job Description br / br If you are a dynamic and driven Customer Service Representative who has (more...)
Company:
Location: Grand Rapids
Posted on: 06/8/2018

Customer Service - Inbound Call Cen
Description: font face Arial br p style TEXT-ALIGN: center align center font size 3 strong span style FONT-FAMILY: quot Arial quot , quot sans-serif quot COLOR: 333333 This is a 2nd Shift position (more...)
Company:
Location: Grand Rapids
Posted on: 06/8/2018

CSR / Teller - 54th and Division BC - Part Time
Description: p font face Arial Banking Customer Service Representative /font /p br p font face Arial Job Description br / br If you are a dynamic and driven Customer Service Representative who has (more...)
Company:
Location: Wyoming
Posted on: 06/8/2018

CSR / Teller - Cascade BC - Part Time
Description: p font face Arial Banking Customer Service Representative /font /p br p font face Arial Job Description br / br If you are a dynamic and driven Customer Service Representative who has (more...)
Company:
Location: Grand Rapids
Posted on: 06/8/2018

Retail Licensed PB (i) - Westwood
Description: font face Arial GENERAL FUNCTION: A sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention (more...)
Company:
Location: Kalamazoo
Posted on: 06/8/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Michigan jobs by following @recnetMI on Twitter!

Grand Rapids RSS job feeds