Treatment Plan Coordinator

Company: My Community Dental Centers Inc.
Location: Flint
Posted on: May 9, 2024

Job Description:

Overview:Full-TimeTreatment Plan CoordinatorFlint, MI$23.00/hour - $26.00/hourLead with big impact!Put your skills to work and open the door to a career that inspires you!Why work for My Community Dental Centers? As the largest dental non-profit organization in Michigan, as a team, we are enhancing community health by offering access to quality dental care for all. To hear more from our CEO, Dr. Deborah Brown, Click Here.Everything we do begins with the people within our organization. We believe in hiring talented, passionate people and providing competitive packages, along with learning and advancement opportunities that are all designed to make work/life balance accessible.Pursue your dreams while you lead and grow in your role as an Office Manager and beyond.Earn More with Industry Leading BenefitsWhen paired with our competitive compensation, our industry-leading benefits are here to support you in your professional and personal journey. We offer:Health, Dental and Vision Insurance for you and your familyLife Insurance, Short & Long-Term Disability403(B) with Company Matchup to 5%Wellness Program & Gym Membership BenefitsEnjoy Your Personal TimeNo Nights, Weekends, or On-Call HoursGenerous Paid Time OffHolidaysThe Career & Support You DeserveGet the best of both worlds! Develop your skills as a leader, all while making an enormous impact in patients lives.Onboarding & Training: We offer a comprehensive onboarding and training process that starts on your first day with us.Mentorship & Development: Your career goals are closer than ever! Get one-on-one mentorship with our experienced operations team leaders to accelerate your career.Room to Grow: When it is time for the next step in your professional journey, we are ready to help you reach your next destination with career path options that suit your professional and personal goals.Tuition Assistance: With education assistance, continue on your journey of learning and furthering your professional development.Network of Practice Support:From technical support, marketing and billing, you have team of experts to support you so you can concentrate on leading your dental team and providing the best care.You May Be a Good Fit for The Position If YouHave exceptional communication skills, and a friendly personalityThrive on providing outstanding service and careAre mission-driven and are eager to care for underserved communitiesCan work with interruptions and effectively manage multiple prioritiesIf this all appeals to you, we encourage you to apply today!Don't see the location you are looking for? Sign up here to keep track of similar opportunities! We are growing and always looking for passionate mission-minded people to join our team!Having trouble clicking through the links provided above? Access to external links are blocked when viewing opportunities on job boards and talent websites. Dont worry! Simply copy and paste the URLs below for direct access to the links referred to above.To hear more from our CEO, Dr. Deborah Brown, https://youtu.be/t8wuvt-ePe0Keep track of similar opportunities, https://bit.ly/3v4KY1qPosition SummaryThe Treatment Plan Coordinators main job responsibility is to clearly explain treatment options and related costs. As a secondary responsibility, the Treatment Plan Coordinator will support a function of the Patient Experience Team.The Treatment Plan Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.The Treatment Plan Coordinator may also be responsible for some internal accounting duties that support the practices goals for profitability. They must be able to communicate well. The number one responsibility of all employees is patient care and meeting patient needs.Supporting the Patient Experience Team, the ideal candidate is someone who understands and can deliver excellent customer service over the phone and operate efficiently while maintaining excellent communication and accuracy. Main tasks will be performed with use of dental software, online websites, and communication with patients and other team members. Additional responsibilities may be required, as needed.Responsibilities:Typical Duties and ResponsibilitiesEnsure patients understand their treatment plan.Handle objections to proposed treatment.Present case fees and financial options to patients to facilitate the decision to say yes.Present or co-present the treatment plan and consent.Educate patients, as necessary, regarding their dental benefits.Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements.Ensure patients are up-to-date on their financial obligations.Accurately collect, communicate, and enter patient informationVerification of dental insurance using websites and working with MCDC insurance departmentOther duties as assignedKnowledge, Skills, AbilitiesIn-depth knowledge of dentistry and ability to describe procedures in simple languageSuperb communication skillsFamiliarity with computer systemsCustomer service skillsSelf-directedExcellent telephone skillsInfluencing/negotiation skillsOrganizational skillsFamiliarity with ADA codesCreative problem-solving skillsKeen understanding of scheduling and financial systemsAbility to function within a team environment as a supportive and positive contributorAbility to work independentlyProfessionally maintain composure and effectiveness under pressure and changing conditionsAbility to learn new duties and adjust to new situations encountered on the job within a reasonable amount of timeAbility to work unsupervised whenever necessaryDaily, monthly, and yearly production and collection goals achievedMeets monthly and quarterly case acceptance and completion ratios for significant treatmentPositive patient reviews of the patient experienceNo-show and cancellation percentage less than 5%Qualifications:Job SpecificationDental experience required.Experience as a Dental Assistant or Treatment Plan Coordinator in an Oral Surgery environment preferred.by Jobble

Keywords: My Community Dental Centers Inc., Grand Rapids , Treatment Plan Coordinator, Other , Flint, Michigan