Public Areas Attendant - Embassy Suites
Company: Suburban Inns
Location: Grand Rapids
Posted on: May 27, 2023
Job Description:
- ----Embassy Suites is a fast-paced, high-energy workplace,
with endless opportunities for advancement. - Come join the best
team in the Hospitality Industry!* Position can -be used -as a paid
internship -* Shifts: -varies-must -be available some weekends*
Wage: Starts at $14, based on experienceBenefits Include:
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team
Members
- Flexible schedules (dependent on position)
- Holiday Pay
- 8 hours of paid volunteer time per year (must be
accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption -leave for those who
qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free
counseling visits, online library, and access to legal, financial
and elder care consultations)Position Summary:Responsible for the
cleaning and overall appearance of all public areas in the hotel,
while following Suburban Inns' Core Values and Hilton standards, as
well as going above and beyond to ensure that guests are 100%
satisfied.Essential Functions:
- Report to work in uniform presented professionally, neat, and
clean
- Greet all guests in a friendly, positive manner. Ask questions
of guests and make personal connections to make them feel they are
welcome and valued
- Anticipate and meet the needs and expectations of our guests,
then go one step further
- Clean public areas according to Suburban Inns and Hilton
standards
- Mop, sweep, and vacuum all floors
- Wash all surface areas (windows, doors, counters, etc.)
- Dust all surface areas (floorboards, windowsills, handrails,
etc.) - - - - - - - - - - - -
- Wipe down tables and chairs in pool area
- Empty all garbage cans
- Complete extra tasks assigned (storage rooms, etc.)
- Return any room service trays to the break room
- Return roll-aways and cribs with fresh linen to the appropriate
storage rooms
- Bring all dirty laundry to the laundry room
- Communicate to the Executive or Assistant Executive Housekeeper
when rooms are cleaned
- Ensure that all standards set by Suburban Inns and Hilton are
being followed at all times
- Assist in keeping all storage rooms organized
- Maintain a positive attitude throughout the shift, and keep
Team Member morale high
- Follow all Suburban Inns Processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by managementPosition
Requirements:Minimum Knowledge: - Requires ability to
interpret/extract information and/or perform arithmetic functions.
May require typing, basic computer knowledge, record keeping, or
word processing. Good communication skillsFormal Education and
Job-Related Experience: NoneLicense, Training, and/or Certification
Required: Hazcom Training, Bloodborne Pathogen Training (may be
completed upon hire)Uniform and Appearance Guidelines:Uniform: -
Uniform and name tag provided. - Close-toed, non-slip shoes are the
responsibility of the Team Member.Appearance: Hair must be kept
well-groomed. Any tattoo that is deemed offensive to co-workers,
guests, vendors or others in the workplace based on racial, sexual,
religious, ethnic, or other characteristics or attributes of a
sensitive or legally protected nature are not permitted and must
remain covered or concealed at all times. -This policy will be
administered by the position's supervisor, without regard to race,
religion, age, sex, national origin, disability, height, weight,
genetics, familial status, veteran status, and other protected
characteristics. -The Vice President of Hotel Operations has the
authority to veto any decision made by the position's supervisor.
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Keywords: Suburban Inns, Grand Rapids , Public Areas Attendant - Embassy Suites, Other , Grand Rapids, Michigan
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