Service Assistant
Company: Triad Service Center
Location: Grand Rapids
Posted on: May 24, 2023
Job Description:
--- Triad Service Center is looking to hire an Service Assistant
in our Grand Rapids location at 4550 40th St SE, Kentwood, MI
49512.This is a full-time position with a well-established company
that is continuously -growing. This person needs to have great
communication skills, as well as be self-motivated to provide
superior service. Triad Service Center is a multi-state provider of
parts, warranty, maintenance, and service for most makes and models
of floor care equipment, and other commercial equipment.
Established in 1977, we have 46 years of experience serving the
industry. Triad is associated with Morrison Industries. The
position would be primarily Monday-Friday, Full Time around
40hrs/week. -Must be able to pass a drug screen, physical, and a
background check, as well as have a valid clean driving record. ---
-Qualifications and Skills:
- Discuss Service, Parts, Repairs needed with technicians
- Work through Questions and Concerns with Customers
- Mechanically Inclined
- Previous Working Experience with Parts
- Positive, Customer Focused Attitude
- Effective communication skills, both written and verbal
- Ability to follow through with customers, technicians and team
members
- Be engaging, active and organized
- Computer skills, intermediate level, including but not limited
to Microsoft Office 365 including Outlook, Word and Excel.
- Comfortable having interaction with customers, on both service
and sales information
- The ability to multi-task in a fast-paced environment, and
manage tasks to completion
- Understanding work flow and process including daily necessary
tasks from any of three departments which could include reviewing
and approving work orders, looking up and ordering parts and
helping with customer quotes
- Work independently while enjoying the benefits of being a
member of a team All Employees Enjoy a Competitive Benefit Package:
- Full Medical Coverage including free access, (NO CO-PAY) to MD
live!
- Flex Spending Plan
- Delta Dental and Vision Coverage
- Paid Holidays
- PTO of 2 weeks after 90 days. 3 weeks after 1 year of
employment
- 401K, with Company sponsored deposit regardless of employee
contribution
- Company-paid Life Insurance with low cost guaranteed additional
coverage Compensation negotiated based on experience, entry level
persons with higher level education or equal experience are
encouraged to apply including 1-2 years in a retail sales setting
with management duties. Please visit our website
-www.triadservice.com -to learn more about our company. Thank you
for your consideration of this opportunity! Morrison Industries -is
a family-oriented company that takes pride in the communication,
attitude, and training opportunities provided to our employees. We
offer great flexibility, quality of life, competitive benefits,
career progression, and so much more. This company is family owned
and offers over 65 years of service to our strong customer base.
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Keywords: Triad Service Center, Grand Rapids , Service Assistant, Other , Grand Rapids, Michigan
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