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Customer Support Representative (Work From Home)

Company: Housecall Pro
Location: Grand Haven
Posted on: January 27, 2023

Job Description:

[Customer Service / Remote] Anywhere in U.S. / Up to $21.60 per hour / Medical, dental, vision, life, & disability / 401(k) / PTO / Monthly tech reimbursement - As a Customer Support Rep you'll: Be the first point of contact with customers - the Pros; Manage and prioritize support channels with speed and accuracy; Quickly identify and escalate Pros to applicable resolution path; Troubleshoot issues and provide assistance to a broad base of customers; Recommend improvements to Pros' current workflows and provide relevant knowledge of how the software works; Provide Pros with best practices on how to more efficiently run their business; Suggest creative solutions or workarounds when possible to resolve a Pro's need...Hiring Fast > >

Keywords: Housecall Pro, Grand Rapids , Customer Support Representative (Work From Home), Other , Grand Haven, Michigan

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