Operations Coordinator
Company: Cornerstone University
Location: Grand Rapids
Posted on: January 25, 2023
Job Description:
JOB TITLE: Operations Coordinator
CLASSIFICATION: Full-time
REPORTS TO: Executive Director of Enrollment Operations
DEPT: Enrollment Operations
LOCATION: Grand Rapids Theological Seminary
SUMMARY
The Operations Coordinator supports the Enrollment Operations team
acting as the point person responsible for managing all new student
prospects & inquiries (domestic and international). This person
must have a desire to engage in long-term strategies for new
student recruitment while also enjoying daily operational tasks and
responsibilities. They are expected to provide communication and
data-entry assistance in the area of international student
recruitment.
DUTIES AND RESPONSIBILITIES:
- Monitor complete funnel activity for international prospective
students & responsible for completing data-related tasks in support
of Immigration Services
- Responds to international student inquiry & applicant emails
via pre-determined templates and guidelines
- Direct liaison with list provider companies to ensure a fluid
search and purchasing timeline of prospect/inquiry names is
occurring
- Importing and CRM maintenance of newly purchased prospect &
inquiry names
- Personal, demographic & contact information clean-up,
accompanied by de-duplication of student records prior to import in
the enrollment CRM
- Build student mailing lists for marketing and work directly
with the Marketing Coordinator and Associate Director of
Communications to ensure print and electronic communication
strategies are constructed and ready to deliver to various
audiences, (i.e., student or parent) on an on-going basis
- Maintain & create athletic coach and academic division reports
in the enrollment CRM annually
- Monitor funnel activity when a prospect interacts with
Cornerstone and update funnel statuses
- Work well within prospect purchase & marketing budgets, as
determined by enrollment leadership
- Duplicate record management, data clean-up, creating lists, and
reporting
- Prepare point-in-time (PIT) data comparisons regularly
GENERAL RESPONSIBILITIES
- Database Management
- Maintain a high level of confidentiality and privacy in regard
to student records
- Maintain a high level of accuracy, efficiency, and support
within the enrollment CRM
- Other duties as assigned
- Enrollment Team
- Possible participation as a team member on the enrollment team,
including helping at events, (i.e. New Student Orientation, Golden
Eagle Days, Arrival Day, etc.)
- Contribute regularly at the Enrollment Operations staff
meetings
REQUIRED KNOWLEDGE, SKILLS and ABILITIES:
- Bachelor's degree required
- Excellent computer and database skills required
- Experience in data entry, data analysis and reporting (i.e.,
Advanced Microsoft Excel) preferred
- Strong organizational skills and attention to detail
- Interpersonal communication skills
- Ability to deal with peak volumes during admissions cycle
ESSENTIAL QUALIFICATIONS:
- A personal relationship with Jesus Christ and an active
Christian commitment.
- A theology that supports the values and mission of Cornerstone
University evidenced by an ability to affirm and sign the
University's doctrinal statement, "The Cornerstone
Confession."
- Enthusiastically embrace the Cornerstone University Identity,
Mission and Vision statements.
Review of candidates will begin immediately. Please apply online if
you are interested in this position. If you have any questions, you
may email Human Resources at hr@cornerstone.edu.
Women, minorities and persons with disabilities are encouraged to
apply.
Keywords: Cornerstone University, Grand Rapids , Operations Coordinator, Other , Grand Rapids, Michigan
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