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Client Coordinator

Company: Maxim Healthcare Services (Home Care)
Location: Grand Rapids
Posted on: November 25, 2022

Job Description:

The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, and preferences of all client types (patients, facilities, referral sources, caregivers, and staff) and optimizes staffing ratios. Through daily interaction with clients and caregivers, the Client Coordinator builds relationships with clientele to foster additional business opportunities.
Essential Duties and Responsibilities:

  • Builds relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferences
  • Coordinates and confirms schedule with clients and active caregivers
  • Records caregivers' correspondence, needs, availability, and schedule in system of record
  • Ensures all placements adhere to applicable compliance and contract requirements
  • Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunities
  • Performs on-call as needed or assigned
  • Assists with other duties as neededMinimum Requirements:
    • High School degree or equivalent required, some completed college coursework preferred
    • One year work experience in a team environment
    • Must meet all federal, state, and local requirements
    • Proficiency in MS Office, Internet, and email
    • Must be energetic, highly motivated, and able to work in a fast-paced environment
    • Must be highly organized, detail oriented, and have exceptional planning and problem solving skills
    • Excellent verbal and written communication skills

      Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Keywords: Maxim Healthcare Services (Home Care), Grand Rapids , Client Coordinator, Other , Grand Rapids, Michigan

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