Hotel Front Desk Night shift 11pm-7am
Company: Hampton Inn & Suites
Posted on: November 25, 2022
*We are currently looking for someone who can work 11pm-7am with
the potention of working 3pm-11pm as well.*
*Job Duties: *
* Maintains an inventory of reservations and room assignments.
* Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
* Knows room locations, types of rooms available, and room
* Registers arriving guests and assigns rooms.
* Coordinates room status updates with the housekeeping department
by notifying housekeeping of all check-outs, late check-outs, early
check-ins, special requests, and part-day rooms.
* Coordinates guest room maintenance work with the engineering and
* Uses persuasive selling techniques to sell rooms and to promote
other services of the hotel.
* Knows daily activities and meetings taking place in the
* Reports any unusual occurrences or requests to the manager or
* Manages and resolves all guest complaints in a professional and
* Processes guest check-outs and handles monetary transactions.
* Maintains customers' privacy.
* Maintains a high level of professional appearance and
* Performs other duties as assigned.
* High school diploma or equivalent.
* Previous hotel-related experience preferred.
* Ability to communicate with public, hotel staff, and management
in a professional manner.
* Knowledge of surrounding areas and local events.
* Ability to understand and adhere to proper credit, check cashing,
and cash handling policies and procedures. Able to properly secure
* Ability to learn safety, emergency, and accident prevention
policies and procedures.
* Skilled in the use of front office equipment.
* Knowledge of proper telephone etiquette.
* Ability to work a flexible schedule, including weekends and
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Vision insurance
* 8 hour shift
* Weekend availability
Ability to commute/relocate:
* Grandville, MI: Reliably commute or planning to relocate before
starting work (Required)
* Hotel experience: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Hampton Inn & Suites, Grand Rapids , Hotel Front Desk Night shift 11pm-7am, Other , Grandville, Michigan
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