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Credit/Collections Coordinator

Company: MasterTag
Location: Montague
Posted on: November 25, 2022

Job Description:


Process all invoices and debit/credit memos, as well as maintain credit logs. Take customer calls. Collection of past due accounts.

The normal hours for this position are Monday - Friday - 8:00 a.m. to 4:00 p.m.

* Process invoices-print, mail, or email. International invoices to shipping department as needed.
* Process MIW invoices and summary reports-email, print, or mail.
* Process credit/debits and NCR's from quality-print, mail, or email.
* Maintain customer master, new and changes received from customer service, Radius ECOM customer report, or customers.
* Send credit applications and sales tax forms as needed.
* Send credit references and request credit reports if needed.
* Take customers calls from credit 800 number, transferred from customer service, or transferred from receptionist.
* Process credit card payments.
* Collection of past due accounts.
* Adjustments to customer accounts in Open Accounts.
* Emailing and/or mailing of statements.
* Research-Shipped Not Invoiced Report.
* Research-Open Orders Report.
* Research-Replacement Order Freight Charge Report.


* Posting of Credit mail.
* Back up for: all cash receipts, releasing of credit holds, month end process, sorting of statements.
* This job may require overtime.
* Other duties as assigned.


* High school diploma or equivalent required.
* 1-2 years of experience required.
* Excellent communication skills, ability to set priorities and meet multiple deadlines, accurate, detail oriented, team player, well organized, self-motivated, excellent telephone skills, knowledge of Excel and Word.

MasterTag provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: From $20.00 per hour

* 401(k)
* 401(k) matching
* AD&D insurance
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid sick time
* Paid time off
* Vision insurance
* Work from home
Physical setting:
* Office
* 8 hour shift
* Day shift
* Monday to Friday
* Overtime

Ability to commute/relocate:
* Montague, MI 49437: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Montague, MI 49437%58047475%

Keywords: MasterTag, Grand Rapids , Credit/Collections Coordinator, Other , Montague, Michigan

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