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Library Assistant-Lettinga

Company: Davenport University
Location: Grand Rapids
Posted on: August 7, 2022

Job Description:

At Davenport University, we know what it takes to be successful. With over 150 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your own career, while making a lasting impact on our students, colleagues and the communities in which we serve. Would you like to be part of our success? It all starts here!Library Assistant-LettingaWORK LOCATION:Grand Rapids - Lettinga CampusDEPARTMENT:Academic-LibraryTARGET HIRING RANGE: $10.10-11.00 Actual pay offered will be commensurate with candidate qualifications and experience, the type of role, pay equity and available funding.SUMMARY:This position will provide support for the day-to-day maintenance of Library operations and assist students in both the Library and the Library computer lab. This position may be cross-trained to assist the campus administrative office staff. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion.RESPONSIBILITIES:Assist with shelving library materials and maintaining organized library stacks.Using library software, check out and check in library materials.Assist with library support functions. Assistance may include answering basic questions related to the library website as well as questions related to library services and policies.Assist in gathering library statistics.Assist students with computer related questions and problems. Assistance may include MS office software, MS windows questions, and internet-related questions.Maintain computer lab printers and ensure paper trays are kept filled.Monitor computers and report any problems in a timely manner.Monitor students to ensure that rules and procedures are being followed.Provide instructional guidance for users of library equipment.Assist with clerical office functions as needed.Answer the multi-line phone system and route calls appropriately.Demonstrate and promote the University Cultural Values.Provide GREAT customer service, anticipating and exceeding the needs of our customers.Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.Perform other duties as assigned.QUALIFICATIONS:High school diploma or GED equivalent.Must be work study eligible.Must be enrolled in a minimum of 6 credit hours as an undergraduate student or 3 credit hours as a graduate student while meeting the standards of academic progress.Strong customer service commitment and ability to work collaboratively with others.Demonstrated ability to work accurately and effectively with computer technology.Excellent interpersonal skills that transcend diverse audiences; communicating to university customers with positive attitudes toward change, confidentiality, and conflict resolution.Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.Office/Library environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain). Moderate lifting requirements (up to 50 lbs.)SEIND19

Keywords: Davenport University, Grand Rapids , Library Assistant-Lettinga, Other , Grand Rapids, Michigan

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