Admissions Associate
Company: Worlds of Fun
Location: Muskegon
Posted on: August 6, 2022
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Job Description:
Overview: Overview Positions are currently available for those
who are 16 and older. Pay for 16+ starts at $15/hr. What will I be
doing? You'll be learning, growing and having fun. Gaining skills
for life as you take on the responsibilities of this important
role. Apply today and be considered for a position on our
Admissions team! Overview As a member of our Admissions team, you
will be responsible for interacting with our guests at our Toll
booths, Ticket Sales, Ticket Taking, or Team Lead. Each role offers
great experience, awesome incentives, and a schedule that is right
for you. It is our mission to provide the best service to every
guest, every day, every time. You will be responsible for being a
part of our best day guest experience at Michigan's Adventure. Hit
the Apply button and get your ticket to ride! How You'll Make A
Difference: Meet and greet guests entering and exiting the park;
initiates proper conversations and maintains eye contact with the
guests when providing relevant information regarding rides,
attractions, and special events. Distributes information pamphlets
describing features of the park and special events. Interprets and
analyzes guest needs and provides solutions to ensure guest
satisfaction; gives concise directions when needed. Operates cash
register to correctly total price and tax admission ticket and
season pass sales, balances and reconciles cash drawer and records
money/coupons received; processes payments of large sums of cash,
credit cards, checks, and makes correct change; verifies checks,
credit cards, and coupons with the use of electronic equipment.
Guides guests through the season pass or general admission purchase
process, while utilizing sales techniques such as quantity, up
selling, and product discounts; utilizes computer to create and
process season passes, audit pass registration forms, takes photos
of the guests, and ensures proper printing and distribution of the
completed passes. Identifies and scans different types of admission
passes and coupons and verifies authenticity upon receiving these
products at the front gate. Refuses admittance to guests without an
admisson ticket or season pass as well as those who are in
violation of park policies; stamps hands of same day return guests.
Provides guest service according to Cedar Fair standards when
serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving
directions. Maintains cleanliness and safety in assigned work area
and performs all duties in compliance with Cedar Fair Safety
guidelines and requirements and reports all unsafe or unusual
conditions to supervision. Meets scheduling availability
requirements, including nights, weekends, and holiday periods to
meet business needs. Meets Cedar Fair's attendance requirements as
outlined in Cedar Fair's attendance policies. Adheres to Cedar
Fair's Rules of Conduct including specific costuming and grooming
standards as outlined in Employee Guidelines and other
park/division specific policies and procedures. Other duties may be
assigned. We're Looking For: Qualifications We're looking for: A
genuine interest in making people feel welcome using your smile and
positive nature. Keen to be a part of something you believe in,
providing fun while having fun at work. Openness to learn, grow and
develop skills. Commitment to your team by being on time and
working scheduled shifts. Desire to be outdoors for extended
periods in all weather conditions. Minimum Qualifications: Ability
to demonstrate strong communication skills. Ability to work nights,
weekends and holiday periods to meet business needs. Ability to
pass a mandatory (or random) drug test, per Company policy, unless
prohibited by state or provincial law.Qualifications We're looking
for: A genuine interest in making people feel welcome using your
smile and positive nature. Keen to be a part of something you
believe in, providing fun while having fun at work. Openness to
learn, grow and develop skills. Commitment to your team by being on
time and working scheduled shifts. Desire to be outdoors for
extended periods in all weather conditions. Minimum Qualifications:
Ability to demonstrate strong communication skills. Ability to work
nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company
policy, unless prohibited by state or provincial law.Meet and greet
guests entering and exiting the park; initiates proper
conversations and maintains eye contact with the guests when
providing relevant information regarding rides, attractions, and
special events. Distributes information pamphlets describing
features of the park and special events. Interprets and analyzes
guest needs and provides solutions to ensure guest satisfaction;
gives concise directions when needed. Operates cash register to
correctly total price and tax admission ticket and season pass
sales, balances and reconciles cash drawer and records
money/coupons received; processes payments of large sums of cash,
credit cards, checks, and makes correct change; verifies checks,
credit cards, and coupons with the use of electronic equipment.
Guides guests through the season pass or general admission purchase
process, while utilizing sales techniques such as quantity, up
selling, and product discounts; utilizes computer to create and
process season passes, audit pass registration forms, takes photos
of the guests, and ensures proper printing and distribution of the
completed passes. Identifies and scans different types of admission
passes and coupons and verifies authenticity upon receiving these
products at the front gate. Refuses admittance to guests without an
admisson ticket or season pass as well as those who are in
violation of park policies; stamps hands of same day return guests.
Provides guest service according to Cedar Fair standards when
serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving
directions. Maintains cleanliness and safety in assigned work area
and performs all duties in compliance with Cedar Fair Safety
guidelines and requirements and reports all unsafe or unusual
conditions to supervision. Meets scheduling availability
requirements, including nights, weekends, and holiday periods to
meet business needs. Meets Cedar Fair's attendance requirements as
outlined in Cedar Fair's attendance policies. Adheres to Cedar
Fair's Rules of Conduct including specific costuming and grooming
standards as outlined in Employee Guidelines and other
park/division specific policies and procedures. Other duties may be
assigned.
Keywords: Worlds of Fun, Grand Rapids , Admissions Associate, Other , Muskegon, Michigan
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