Registration Specialist
Company: Spring Hill Camps
Location: Evart
Posted on: August 6, 2022
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Job Description:
Job Description The Registration Specialist is responsible to
provide excellent customer service to campers, staff, families, and
guests, including phone calls, face-to-face interactions, and
emails. The Registration Specialist provides support for day camps,
overnight camps and programmed retreats. Support includes housing
and roommate assignments, camper check in, and camper
pre-registration. The Registration Specialist assists in sales,
planning, and execution of custom retreat events for SpringHill
partners. Key Job Functions: Collaborate with Registration Team to
ensure high quality customer service in all interactions with
SpringHill customers and serve as the face of SpringHill by meeting
the needs of customers and guest in a timely manner Partner with
SpringHill customers to connect them with SpringHill experiences
that are relevant and best meet individual needs Perform data entry
and communicate registration needs while creating an experience
that is caring, professional and exceeds customer's expectations.
This includes processing financial aid applications, making updates
in the camper registration database, and coordinating requests for
inclusion campers. Work with church partners to scheduled pre-teen
retreats and ensure needs are met Assist with check-in for all
SpringHill Guests as needed, ensuring a smooth and seamless
check-in process Complete other duties as assigned by the
Registration Manager and Day Camp Administrator Requirements Basic
Commitment to the mission and ministry philosophy of SpringHill
Proven ability to provide excellent customer service in an
ever-changing, fast environment Excellent written and verbal
communication skills required Preferred Bachelor---s Degree
Experience in camp ministry or event planning Proficient in
Microsoft Suite and Google Services Ability to respond to multiple
simultaneous issues by prioritizing problems and finding creative
solutions Working Conditions and Physical Requirements Must be able
to lift, bend, and twist Ability to push and pull loads Must be
able to lift frequently up to 35 lbs.; occasionally 35-100 lbs.
with assistance Good hand-eye coordination Powered by JazzHR
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Keywords: Spring Hill Camps, Grand Rapids , Registration Specialist, Other , Evart, Michigan
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