Registration Specialist

Company: Spring Hill Camps
Location: Evart
Posted on: August 6, 2022

Job Description:

Job Description The Registration Specialist is responsible to provide excellent customer service to campers, staff, families, and guests, including phone calls, face-to-face interactions, and emails. The Registration Specialist provides support for day camps, overnight camps and programmed retreats. Support includes housing and roommate assignments, camper check in, and camper pre-registration. The Registration Specialist assists in sales, planning, and execution of custom retreat events for SpringHill partners. Key Job Functions: Collaborate with Registration Team to ensure high quality customer service in all interactions with SpringHill customers and serve as the face of SpringHill by meeting the needs of customers and guest in a timely manner Partner with SpringHill customers to connect them with SpringHill experiences that are relevant and best meet individual needs Perform data entry and communicate registration needs while creating an experience that is caring, professional and exceeds customer's expectations. This includes processing financial aid applications, making updates in the camper registration database, and coordinating requests for inclusion campers. Work with church partners to scheduled pre-teen retreats and ensure needs are met Assist with check-in for all SpringHill Guests as needed, ensuring a smooth and seamless check-in process Complete other duties as assigned by the Registration Manager and Day Camp Administrator Requirements Basic Commitment to the mission and ministry philosophy of SpringHill Proven ability to provide excellent customer service in an ever-changing, fast environment Excellent written and verbal communication skills required Preferred Bachelor---s Degree Experience in camp ministry or event planning Proficient in Microsoft Suite and Google Services Ability to respond to multiple simultaneous issues by prioritizing problems and finding creative solutions Working Conditions and Physical Requirements Must be able to lift, bend, and twist Ability to push and pull loads Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance Good hand-eye coordination Powered by JazzHR N92rKUwuy7

Keywords: Spring Hill Camps, Grand Rapids , Registration Specialist, Other , Evart, Michigan