Customer Care Representative (Work From Home)
Company: Beam Dental
Location: Grand Rapids
Posted on: June 26, 2022
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As
a Customer Care Rep you'll: Serve as the primary point of
communication for inbound service calls; Provide stellar service to
stakeholders with information regarding eligibility, benefits, and
claims with emphasis on customer education, satisfaction and
retention; Research and respond to customer inquiries (ranging from
simple to complex) via telephone, email, and/or chat, and
appropriately document; Exhibit genuine compassion, patience and
active listening to assist and de-escalate when needed; Guide
callers through troubleshooting as well as navigating company
resources and services...Hiring Fast > >
Keywords: Beam Dental, Grand Rapids , Customer Care Representative (Work From Home), Other , Grand Rapids, Michigan
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