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Customer Care Representative (Work From Home)

Company: Beam Dental
Location: Grand Rapids
Posted on: June 26, 2022

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Care Rep you'll: Serve as the primary point of communication for inbound service calls; Provide stellar service to stakeholders with information regarding eligibility, benefits, and claims with emphasis on customer education, satisfaction and retention; Research and respond to customer inquiries (ranging from simple to complex) via telephone, email, and/or chat, and appropriately document; Exhibit genuine compassion, patience and active listening to assist and de-escalate when needed; Guide callers through troubleshooting as well as navigating company resources and services...Hiring Fast > >

Keywords: Beam Dental, Grand Rapids , Customer Care Representative (Work From Home), Other , Grand Rapids, Michigan

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