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Customer Relations

Company: Adecco
Location: Fremont
Posted on: January 16, 2022

Job Description:

We are hiring on behalf of Gerber Life Insurance in Fremont, MI. We are seeking dynamic, customer service- oriented individuals for their Agency Support team. PRIMARY RESPONSIBILITIES: In a manner consistent with compliance and regulatory requirements, respond to agent's inquiries via multi-media factors to address inquiries which include but are not limited to appointment and licensing statuses, commissions, product information, resolving billing problems, payments, and policy change requests Qualifications REQUIREMENTS AND MINIMUM EDUCATION LEVEL: High School diploma Commute to work onsite in Fremont, MI Resume EXPERIENCE: 1 year Customer Service experience Contact center experience and knowledge considered a plus Insurance industry experience and knowledge considered a strong advantage SKILLS: Excellent PC, data entry and word processing software skills Customer Service advocate with ability to detect unfulfilled needs Strong and accurate business English, verbal, and written communication skills (grammar and spelling) Excellent listening skills Ability to multitask efficiently Ability to work a flexible schedule - including early evenings. Must be reliable Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records More Information

Keywords: Adecco, Grand Rapids , Customer Relations, Other , Fremont, Michigan

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