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Company: Olive Garden
Location: Grandville
Posted on: November 22, 2021

Job Description:

Job Title: ServerJOB OBJECTIVESWelcome guests like family while guiding them through their Genuine Italian Dining Experience. Build connections with guests by inquiring about their needs and expectations; provide 100% Guest Delight by fulfilling and exceeding their expectations. Provide friendly and attentive service by personalizing the guest experience, introducing them to our menu items, recording orders accurately and remaining attentive to guest's needs throughout the dining experience. Sincerely thank guests and invite them to return.ESSENTIAL JOB FUNCTIONS

  • Treats all guests, team members and managers with dignity, respect and caring
    • Displays a helpful, friendly and approachable attitude towards guests, team members and managers
      • Consistently follows and supports Olive Garden's systems, policies and procedures
        • Consistently arrives to work on time and ready for shift; is neat, clean and well-groomed, according to Olive Garden appearance standards
          • Practices teamwork by communicating with and assisting others to ensure a great guest and team member experience
            • Adheres to and practices all food safety and sanitation standards, local (or applicable) laws and Olive Garden guidelines
              • Uses equipment and performs tasks safely as directed
                • Greets guests in a warm and friendly manner to make them feel welcome and appreciated
                  • Uses product knowledge to describe food and beverage items and to answer guest's questions
                    • Provides attentive service throughout the guest's dining experience by accurately recording and communicating the guest's order, following up on guest requests with a sense of urgency and personalizing the experience based on guest's needs
                      • Practices alcohol awareness and exercises good judgment when serving guests alcohol to comply with applicable laws and Olive Garden procedures
                        • Interacts with Service Partner(s)'s guests throughout dining experience by providing support that leads to 100% Guest Delight
                          • Delivers piping hot food to all guests following our Hot Food GO! standards
                            • Maintains accurate guest checks and manages cash, credit and coupon transactions, adhering to all cash handling policiesESSENTIAL PHYSICAL REQUIREMENTS
                              • Performs duties that require bending, lifting, reaching, twisting and transporting of items (weighing up to 30 pounds)
                                • Works by standing and by moving in small and crowded spaces up to 8 hours or longer if neededThis job description is intended to communicate the general nature of the position. It does not act as the exclusive source of required job functions and tasks for this position. Performance of additional functions and tasks may be required as needed and upon the direction of the management team.Job Types: Full-time, Part-timePay: $100.00 - $300.00 per dayBenefits:
                                  • 401(k)
                                  • 401(k) matching
                                  • Dental insurance
                                  • Employee discount
                                  • Flexible schedule
                                  • Flexible spending account
                                  • Health insurance
                                  • Paid sick time
                                  • Paid time off
                                  • Tuition reimbursement
                                  • Vision insurancePhysical Setting:
                                    • Casual dining restaurantSchedule:
                                      • 10 hour shift
                                      • 12 hour shift
                                      • 8 hour shift
                                      • Day shift
                                      • Holidays
                                      • Monday to Friday
                                      • Night shift
                                      • Weekend availabilitySupplemental Pay:
                                        • TipsWork Location:
                                          • One locationWork Remotely:
                                            • No

Keywords: Olive Garden, Grand Rapids , Server, Other , Grandville, Michigan

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