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Lending Support Specialist

Company: Adventure Credit Union
Location: Grand Rapids
Posted on: November 22, 2021

Job Description:

Adventure Credit Union has been providing financial services to our members for over 80 years and are continuing to grow to meet our members changing needs. As one of the 101 Best and Brightest Companies in Michigan, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a Lending Support Specialist to our team! Position Purpose: The primary purpose of this position is to provide administrative support to the consumer lending operations of the credit union. Positively supports Adventure Credit Union's brand and promotes a service culture consistent with the credit unions' mission, vision, core values and goal of being a Trusted Financial Guide. Specific Job Functions: * Provides administrative support for the Lending department by processing and analyzing various reports and validating for accuracy including, but not limited to GAP, CPI, File Maintenance, HE gladiator report, and any loan payment changes. * Processes assigned lending reports and balance assigned GLs * Responsible for the title tracking report daily to ensure proper lien placement on all collateralized loans. Follows up with members regarding title issues. Prepares biweekly report to lending management on all outstanding titles and uploads all Rd 108s to sym. * Prepares Consumer and Home Equity payoffs/letters of guarantees requested by insurance companies. * Verifies and process complex loan documents, ensuring accuracy and compliance with credit union policies, all applicable laws and regulations. * Funds various types of consumer loan requests. * Conducts Consumer Loan audits and communicates the corrections to employees and Managers. * Transacts and balance daily totals, preforming a variety of account maintenance and generate correspondence. * Processes Lien Releases from weekly report and any lien release requests from RBC. * Assists Lending and MSA's with processing skip pays as needed. * Responsible for credit union mail pickup/sorting on daily basis for the credit union. * Manages daily DocuSign exceptions. * Prepares and completes the credit committee minutes for board report. * Scans relevant support documents into imaging system and verify they are legible and imaged to the correct account. * Responsible for maintaining an effective working knowledge, including technical and back-office aspects of all credit union products and services and department functions. Understands and can easily convey information regarding Adventure Credit Union's products and service to members, dealerships and other parties. * Proactively takes ownership of situations that arise while assisting members to reach a mutually beneficial resolution with the appropriate follow through. Minimal Job Requirements: * HS Diploma or equivalent * A minimum of one (1) year in the financial industry * Proficient in all Microsoft Office application (Word, Excel & Outlook) * Ability to be bonded * Lending operations experience

Keywords: Adventure Credit Union, Grand Rapids , Lending Support Specialist, Other , Grand Rapids, Michigan

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