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Security Officer - Downtown

Company: DK Security
Location: Grand Rapids
Posted on: November 22, 2021

Job Description:

Overview DK Security is Michigan's fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients. DK's Officers are known for their professionalism, hospitality, and customer service. While we do provide great opportunities for those in the Criminal Justice field, many of our Officers have come from a variety of other industries such as Retail, Food Service, Manufacturing, and Warehousing. Security could be your next great opportunity! Job Skills / Requirements PERKS: * Pay Rate: $16.00 / hour (pay rate is determined and set by current contract for the site assignment, identified during the interview process; subject to future increases) * Benefits (eligibility requirements apply): medical, dental, vision, life insurance, group accident, critical illness, hospital indemnity, identity theft protection, and paid medical leave. * NO Holidays CURRENT OPENING: * 1st Shift: (7 AM - 1 PM, 1 PM - 7 PM Monday-Friday) * Part Time (0-29 hours / week) * ACA Full-Time (30-39 hours / week) LOCATION: Downtown Grand Rapids PRIMARY RESPONSIBILITIES: As an unarmed Security Officer at DK Security, your duties are determined by the client location. Some responsibilities may include: * Access Control - Ensure only authorized individuals are given access to the site. This could be based on appointments, ID cards, etc. * Patrolling - Walk the interior and/or exterior of the various buildings on the site, keeping an eye out for security, safety, or maintenance issues. * Camera Monitoring - Monitor CCTV for safety and security concerns across the site. * Customer Service - Always enforce rules and policies through de-escalation techniques and ensuring quality customer service in every interaction. SUCCESS as a Security Officer at DK Security will look like: * Reliability - Report for your shift on time, presentable, and in the prescribed uniform. * Friendly Personality- Being able to balance our expectations of outstanding customer service while maintaining client policies and enforcing rules. * Following Company and Client Policies - Be able to read and interpret written post guidelines, follow procedures as outlined and ensure all tasks are completed throughout the shift. * Use of De-escalation Techniques - Being able to defuse situations through verbal judo and other communication tactics. QUALIFICATIONS: * Must be at least 18 years of age or older. * Must have either a high school diploma or GED equivalent. * May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws. * Must be able to successfully pass a drug test at the time of hire and randomly thereafter. * Must be fully vaccinated against COVID-19 * Must present a friendly, positive, and professional image. * Must be willing to become CPR/1st Aide/AED Certified * Must have a valid Driver's License with a good driving record. (Required for driving sites) * Less than 3 moving violations in the last 3 years * Less than 2 at-fault accidents in the last 3 years * No other major violations in the last 3 years. * Physical Requirements: * Must be able to sit, stand or walk for the duration of the shift, including walking long distances, and possibly up and down stairs * Must be able to occasionally lift up to 50 pounds * Must be readily able to respond to emergency situations * Ability to work independently with little or no supervision. WHAT TO EXPECT (Next steps may vary depending on the position you are applying for) * Phone Interview - Review of our basic qualifications as well as your work history and future goals. * Virtual or On-site Interview - Interview with the recruiter or site supervisor. Learn more about our opportunities and confirm the site assignment you are interested in pursuing. * Job Offer - Talk to our Recruiter about the specifics of the job offer, as well as next steps in the on-Boarding process. * Background Check & Online On-Boarding Activities * In-Office Orientation - Meet with our HR Team and complete your onboarding process, in-house drug testing, issuing of uniforms, and photo ID badge, meet with your Operations Manager. * Officer Training * DK University - Complete basic officer training with our online training courses, learning the foundational skills needed for security. * On the Job Training (OJT) - Depending on the site location, you will complete anywhere from 2-40+ hours of On-the-Job training, learning the client-specific policies and procedures of the location you are assigned to. Education Requirements (Any) High School Diploma or GED

Keywords: DK Security, Grand Rapids , Security Officer - Downtown, Other , Grand Rapids, Michigan

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