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Service Advisor

Company: Berger Chevrolet
Location: Grand Rapids
Posted on: November 22, 2021

Job Description:

The largest dealership in Grand Rapids is looking for an additional Service Advisor to join our ten-time Dealer of the Year award-winning team. We offer a team environment, great benefit options, career growth opportunities, and ongoing support.If you are in alignment with our Cultural Behaviors (listed below), this may be the right opportunity for you. See why you should join our team:BENEFITS:

  • Compensation - Commission and yearly longevity bonus
  • Advancement Opportunities -We encourage promoting from within. Our average employee (out of 275) has been employed at Berger for 6 years - some for as long as 46 years!
  • Great Work Environment -A family-friendly and drug-free workplace. We are closed on Sundays! We have been named a ten-time Dealer of the Year within the past 20 years because of our exceptional team.
  • EOE - We are an Equal Opportunity Employer
  • Full-Time Benefits Package - Medical, Dental, Vision, FSA, Critical Illness, free $10,000 life insurance policy, additional life insurance options, disability, 401k, paid time off, and paid holidays
  • Additional Benefits - Membership with Working Advantage to allow our team to enjoy discounts on theme parks, hotels, concert tickets, and more!JOB DESCRIPTION:
    • Greet customers
    • Assist in scheduling appointments
    • Listen and document customer concerns
    • Communicate customer feedback with Service Technicians
    • Write a repair order based on vehicle repair needs and customer feedback
    • Communicate updates to the customer during the repair process
    • Cashier duties
    • Other responsibilities may be assigned through continued employmentDESIRED SKILLS & QUALIFICATIONS:
      • Excellent written and verbal communication skills.
      • Outgoing personality with expertise in developing relationships.
      • Reliable, trustworthy, organized, and efficient.
      • Ability to operate an automobile with a valid driver's license.
      • Must allow a background, driving, and drug screening.
      • Must comply with workplace health procedures as directed by the public health department.LOCATION:2525 28th St SE, Grand Rapids, MI 49512. Located near great lunch spots, shopping centers, and only 15 minutes from the heart of Grand Rapids.BERGER CULTURAL BEHAVIORS:Customer Focused, Innovating, Looking Ahead, One Team, Speak Boldly, It's On Me, and Integrity

Keywords: Berger Chevrolet, Grand Rapids , Service Advisor, Other , Grand Rapids, Michigan

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