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Quality/CAPA Team Lead

Company: Oliver Healthcare Packaging Company
Location: Grand Rapids
Posted on: September 16, 2021

Job Description:

A Medical Device packaging company in the Grand Rapids, Michigan area is looking for a CAPA Team lead. This person will be have a hybrid of quality and customer service responsibilities. They will need to intake and manage customer complaints in an effective and orderly manner. They will then need to perform investigations, risk assessment, FMEA assessments, hold meetings with stakeholders, and implement necessary change. This person needs have a background and understanding of quality standards- preferably ISO-13485. He or she will need to have strong communication skills with customers and internal employees. They will also manage one quality coordinator and work closely in conjunction with this employee to make sure customer quality expectations are met and exceeded.


Background in medical device industry (aerospace is 2nd best)
3+ years experience in a quality related role in a manufacturing environment

Strong knowledge and understanding of ISO standards (ISO 13485 is preferred)

Experience with Total Quality Management (TQM) or FDA Good Manufacturing (GMP)

Strong customers service and interpersonal skills

Capable of strategizing and implementing effective change across multiple departments

Keywords: Oliver Healthcare Packaging Company, Grand Rapids , Quality/CAPA Team Lead, Other , Grand Rapids, Michigan

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