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Billing Manager

Company: Service Express LLC
Location: Grand Rapids
Posted on: September 16, 2021

Job Description:

In this role you will be leading the Billing team by providing direction, training, and support to the Billing Specialists and Billing Administrators while ensuring customer satisfaction.

Drive improvements in the billing process and organization

Ensure existing customers receive excellent service, accurate invoicing, and custom billing solutions

Work closely with sales leadership and account executives to execute successful support

Coordinate and manage month end invoicing process

Conduct individual and team meetings to discuss results, address concerns, and celebrate accomplishments

Work with and discover how each individual team member contributes their talents and help them achieve their goals.

Supervise the billing of maintenance services and other billable fees on a monthly, quarterly, and annual basis based on agreements

Facilitate M&A integration activities

Plan strategically for the growth and direction of the team

This position will be reporting to the Grand Rapids office at minimum 50% of the time



Must Haves and Plusses:

2 to 5 years of experience as a successful servant leader in a related role (customer service, sales operations, or finance)

Experience with performance management, coaching, and training

Desire to think strategically and develop team members

Exceptional verbal and written communication skills

Proven track record of achieving results as an individual and leader

Advanced knowledge of Microsoft Office Suite

Bachelors Degree in a related field OR equivalent work experience

Keywords: Service Express LLC, Grand Rapids , Billing Manager, Other , Grand Rapids, Michigan

Click here to apply!

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