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Systems Admin - Customer Focused - Relocation package available

Company: US Signal Company, LLC
Location: Grand Rapids
Posted on: September 16, 2021

Job Description:

An Insight Global customer is looking for a Tier 2 Managed Services Engineer (Systems Admin Skillset) to start immediately. This individual serves as the main escalation point for customer requests and trouble tickets regarding managed service network and firewall enterprise solutions. This person will be performing operational tasks as they relate to the clients Managed Service offering such as disaster recovery, managed backups, and remote management. This is an onsite position in downtown Grand Rapids., with some flexibility on remote work after training is complete.

- Bachelors Degree in Computer Science, Information Systems, Security, or a related field


- VMware Certifications

- EPIC Certifications
- 4+ years experience as a Systems Administrator, Systems Engineer, Network Engineer, Security Engineer, Managed Services Engineer or another related role

- Very Customer centric mentality

- Excellent communication and organizational skills

- Background with Microsoft Active Directory, VMware, MS Windows Service, Linux, and enterprise architecture

- Familiarity with SharePoint, SQL, Exchange, SAP, and Oracle

- Familiar with ticketing systems and ticketing system escalation processes

- Experience in a Tier 2 position and being the person tickets get escalated to

Keywords: US Signal Company, LLC, Grand Rapids , Systems Admin - Customer Focused - Relocation package available, Other , Grand Rapids, Michigan

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