Company: Lake Michigan Credit Union
Location: Grand Rapids
Posted on: June 12, 2021
The Business Analyst role will be responsible for providing
support for business-related core and ancillary applications.
Teamed up with development teams, your mission is to create
innovative technology solutions and quality software. In addition,
Business Analyst will actively work with vendors, application
support and IT teams to research and resolve problems, identify
improvements, implement new functionality, coordinate maintenance
and upgrades as well as evaluate new products.
Serve as a liaison between business departments, operations,
internal IT teams, vendors and stakeholders
Work with internal customers to fully understand their business
needs; to provide the most appropriate response to inquiries; serve
as a technical communicator between stakeholders; provide
translation and ensure clarity and consistency on action items
Facilitate discussions and conduct regular meetings to inform of
upcoming changes, ensure cross-department engagement and
collaboration on projects.
Evaluate business operations processes, uncovering areas of
improvement and providing relevant expertise and analysis.
Collaborate with Application Support, IT infrastructure and
development teams to ensure applications are optimized for
stability, reliability, and scalability.
Assisting with business reporting and analysis.
Managing multiple short and long-term projects.
Manage priorities and solve problems with cross-functional
Prioritize initiatives based on business needs and
Monitor deliverables and ensure timely completion of
- Other duties/projects as assigned.
Preferred Education, Experience and Skills
3+ years of similar or related experience.
A college degree in IT, Business, or a related discipline is
Excellent communication skills, both verbal and written, with
the ability to effectively facilitate discussions/presentations and
communicate effectively with all levels of the organization.
- Excellent planning, organizational, and time management
Keywords: Lake Michigan Credit Union, Grand Rapids , Business Analyst, Other , Grand Rapids, Michigan
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