Business Analyst

Company: Lake Michigan Credit Union
Location: Grand Rapids
Posted on: June 12, 2021

Job Description:

Job Summary

The Business Analyst role will be responsible for providing support for business-related core and ancillary applications. Teamed up with development teams, your mission is to create innovative technology solutions and quality software. In addition, Business Analyst will actively work with vendors, application support and IT teams to research and resolve problems, identify improvements, implement new functionality, coordinate maintenance and upgrades as well as evaluate new products.

Responsibilities

• Serve as a liaison between business departments, operations, internal IT teams, vendors and stakeholders

• Work with internal customers to fully understand their business needs; to provide the most appropriate response to inquiries; serve as a technical communicator between stakeholders; provide translation and ensure clarity and consistency on action items

• Facilitate discussions and conduct regular meetings to inform of upcoming changes, ensure cross-department engagement and collaboration on projects.

• Evaluate business operations processes, uncovering areas of improvement and providing relevant expertise and analysis.

• Collaborate with Application Support, IT infrastructure and development teams to ensure applications are optimized for stability, reliability, and scalability.

• Assisting with business reporting and analysis.

• Managing multiple short and long-term projects.

• Manage priorities and solve problems with cross-functional groups

• Prioritize initiatives based on business needs and requirements.

• Monitor deliverables and ensure timely completion of projects.

• Other duties/projects as assigned.

Preferred Education, Experience and Skills

• 3+ years of similar or related experience.

• A college degree in IT, Business, or a related discipline is preferred.

• Excellent communication skills, both verbal and written, with the ability to effectively facilitate discussions/presentations and communicate effectively with all levels of the organization.

• Excellent planning, organizational, and time management skills.

Keywords: Lake Michigan Credit Union, Grand Rapids , Business Analyst, Other , Grand Rapids, Michigan