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Customer Executive

Company: Bimbo Bakeries
Location: Grand Rapids
Posted on: June 12, 2021

Job Description:

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The Customer Executive will represent Bimbo Bakeries USA’s Central Business Unit Director of National Customers - North. This position will be responsible for the sales and profit of all BBU products within assigned customers including, but not limited to SpartanNash, Strack & Van Til, Indiana & Ohio independent customers, and others. This position will also be responsible for managing corporate selling efforts; including promotional strategies, new items, displays, marketing initiatives. This position will be required to build and maintain solid business relationships with all decision makers within the customer as well as with internal business unit partners.

Key Job Responsibilities:

Ensure compliance with all BBU safety programs promoted by the organization. Ensure a safe working environment for all associates through safety programs promoted by the organization. Responsible for improving overall sales of all BBU company products in all assigned major customers. Provide leadership and direction for all assigned customer activities serving as a liaison between Customer team and Sales Operations organization. Provide strategic direction and a plans for assigned customers that intend to positively impact and influence BBU’s short and long-term strategic priorities. Develop and implement commercial bakery strategies utilizing BBU’s strategic brands to develop customer’s category and increase BBU share. Responsible for any headquarter and member/group level business reviews with assigned customers. Convey timely contracts, incentive programs and marketing initiatives, and maintain up to date customer pricing files both internally via BBU’s systems and with within customer’s systems. Garner competitive Intel and develop action items that bring about overall improvement to BBU strategic brand portfolio. Responsible for pre and post analysis on all promotions, in tandem with Customer Planning team, to identify and correct missed opportunities. Functionally partner with Customer Planning and Sales Operations teams to maximize strategic priorities including growth and profitability in sales and freshness. Work with Finance team to create annual customer budgets and manage overall customer spend including, but not limited to, temporary pricing changes, promotional activity, marketing programs, marketing contracts, display execution, category management Full year projection and volume forecast accuracy Develop and present business plans to attain sustainable growth and achieve true profits on an as-directed cadence. Responsible for cultivating and maintaining long-term productive relationships with all retail customers assigned. Provide strategic direction that influences BBU’s short and long-term decision making Represent the company professionally during customer interaction and business activities. Additional duties as assigned. i.e. Corporate Brands Ownership, Import & Snack Management, Etc.

Keywords: Bimbo Bakeries, Grand Rapids , Customer Executive, Other , Grand Rapids, Michigan

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