Provides hospitality and supportive services to the Nutrition
Services Department, clinical dietitian, individual nursing units,
and the patients.
Responsibilities and Duties
Maintains accurate records of patient diet orders. Interviews
patients and families for food preferences and menu selections and
coordinates with current diet orders. Passes and picks up trays in
a timely manner if needed, documents food consumption, and
completes floor stock tallies. Promotes good customer relations
between patients, patient care staff, visitors, and the Nutrition
Services Department. Operates cash register and performs
outstanding customer service. Processes sales quickly, accurately
and efficiently via cash register system, including transactions
for payment by Cash, Credit/Debit card, Vouchers, ID Badge or Gift
Card. Safeguards company assets.
Performs all other tasks as directed.
Qualifications and Skills
- Preferred: ServSafe Certified or completion of certificate
within six months of hire
- Preferred: One year of food service experience, Guest Services
background. Order taking via the phone and order entry of
selections into the computer.
Shows how to use (through a competency assessment) a standard
desktop and windows based computer system, including a basic
understanding of email, e-learning, intranet and computer
navigation. Ability to use other software as required to perform
the essential functions of the job.
- Standing 3 to 4 hours at a time, must be alert, work well with
others, like working with the public.
- Bend, twist, reach and walk (70%-90% of the time).
- Push and pull objects weighing up to 100 pounds (15% of the
- Lift objects weighing up to 50 pounds (15% of the time).Perform
detailed tasks (50% of the time).
- Work with frequent interruptions (80%-100% of the time) and
changing priorities (50%-75% of the time).
Hear speech, speak softly and loudly, utilize near/far vision
and fine motor skills.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of
hospitals and hundreds of health centers in 22 states. Because we
serve diverse populations, our colleagues are trained to recognize
the cultural beliefs, values, traditions, language preferences, and
health practices of the communities that we serve and to apply that
knowledge to produce positive health outcomes. We also recognize
that each of us has a different way of thinking and perceiving our
world and that these differences often lead to innovative
Trinity Health's dedication to diversity includes a unified
workforce (through training and education, recruitment, retention
and development), commitment and accountability, communication,
community partnerships, and supplier diversity.