The Residential Coordinator directs the day to day operations of
multiple residential programs, providing supervision to the home
supervisor(s), and oversees residential services and community
based supports provided to individuals with developmental
Essential Functions: Include the following, other duties may be
Provide leadership and direct supervision for several
supervisors including recruitment, hiring, training, performance
monitoring and evaluation.
Provide systems analysis for residential and community based
services. Recommending and participating in system redesign as
Ensure consistency in quality of services throughout the region
and promote continuous quality improvement throughout the region
through the use of training, technology, and communication.
Monitor service delivery (residential, community based supports,
clinical, supports coordination) to ensure timely and effective
implementation of person centered plans.
Participate in residential and community based support staff
recruitment, interviewing, and hiring to the extent necessary to
ensure consistency, quality, and efficiency between departments as
well as throughout the region.
Participate in residential support staff performance monitoring
and evaluation in conjunction with supervisors, including on site
observation, commendations, reviewing performance appraisals and
approving corrective action.
Ensure the establishment and maintenance of staffing patterns in
the homes that meet the needs of persons served while ensuring
efficient and effective use of human and techno- logical
Participates in establishing budgets and cost controls,
prioritizing expenditures, reviewing budget reports and directing
supervisors on such issues.
Coordinate physical plant maintenance, major repairs, and
equipment purchasing with the residential supervisors and
designated personnel at the corporate office to ensure timeliness
Ensure compliance with agency, accreditation, licensing,
contract, and legal requirements, including monitoring compliance,
preparation and participation in audits, and developing and
monitoring corrective action plans as necessary.
Review adverse event reports, monitor trends and take action to
prevent or minimize ad- verse effects of these events. Identify and
coordinate clinical issues with key clinical team members.
Investigate recipient rights complaints and conduct
investigations and complete reports as needed.
Attend a variety of meetings and participate in assigned
committees both in areas of collecting information for self and/or
staff and contributing ideas and information.
Monitor the use or non-use of funds in the Resident Trust
Account and problem solve irregularities with supervisors and
supports coordinators as needed.
All employees will respond to health risks or any hazardous
condition(s) and communicate using the agency hierarchy any
potential health risk, hazardous or unsafe condition(s).
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. The requirements listed below
are representative of the knowledge, skill, and/or ability
Education and/or Experience
This position requires a Bachelor's degree and at least four
years progressively responsible supervisory experience in a related
field, experience working with individuals with development
disabilities, a working knowledge of AFC licensing rules, CARF
accreditation standards and community mental health contract
requirements. An equivalent combination of education and experience
may be considered.
Must possess the ability to analyze and interpret a variety of
information, in written and oral form, normally associated with
systems analysis, quality assurance and quality improvement
activities. Ability to communicate in person, on the telephone, and
in written form.
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
Must possess the ability to problem solve and make decisions in
a variety of situations and direct others effectively in carrying
out those determinations.
To perform this job successfully, an individual should have
knowledge of Database software; Internet software; Spreadsheet
software and Word Processing software.
Certificates, Licenses, Registrations
A validated State of Michigan driver's license, Community Mental
Health training and CPR and First Aid training.
Must possess the ability to work independently and work
cooperatively as part of a team. Must possess the ability to think
creatively when reviewing existing procedures and proposing
improvements as well as the ability to develop and implement
creative strategies. Ability to represent MOKA at meetings and
convey information, move to and from various work sites such as
meeting locations and homes. Ability to respond to "beeper" calls
on a 24 hour basis.
Medium Work - Exerting 20 to 50 pounds of force occasionally, or
10 to 25 pounds of force frequently, or greater than negligible up
to 10 pounds of force constantly, to move objects. Physical demand
requirements are in excess of those for Light Work.
Are normally in an indoor residential or office environment. May
include exposure to outside atmospheric conditions experienced in
traveling to various work sites and residential maintenance