IT Specialist

Company: Lumbermens Inc
Location: Grand Rapids
Posted on: January 14, 2021

Job Description:

COMPANY SUMMARYHeadquartered in Grand Rapids, Michigan since 1955, Lumbermen's operates in Michigan, Ohio, Indiana and Kentucky. A leading distributor and manufacturer, we are driven by the goal to be first choice for our employee owners, customers, and suppliers. Lumbermen's is 100% employee-owned and committed to investing in rewarding relationships and doing the right thing in every interaction. POSITION SUMMARYLocated at our Corporate Office in Grand Rapids, the IT team supports our business through configuring and maintaining our ERP system and other support software, installing and maintaining computers, configuring and issuing company-provided equipment, troubleshooting and resolving IT-related issues, and ensuring Lumbermen's business operates seamlessly. Day-to-day responsibilities include:

• Diagnosing, isolating, and resolving issues as they arise
• Identifying and addressing user needs
• Building, maintaining, upgrading, troubleshooting, re-imaging, and repairing computer systems
• Maintaining network facilities in individual machines, such as drivers and settings of personal computers as well as printers and mobile devices
• Administering servers, desktop computers, printers, routers, switches, firewalls, mobile devices, software deployment, security updates, and patchesAt Lumbermen's, we pride ourselves on treating our customers like family and delivering exceptional service. It's crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment. REQUIRED EDUCATION/EXPERIENCE
• Bachelor's Degree in a related field
• 1-3 years' experience preferred
• Windows OS, Server and workstations
• VMWare
• Shoretel or other VOIP systems
• Apple mobile devicesREQUIRED SKILLS
  • Ability to effectively prioritize tasks
  • Ability to manage multiple tasks/projects simultaneously
  • Customer-focused approach
  • Ability to adapt and thrive with changing priorities
  • Excellent problem diagnosis and resolution skillsLumbermen's offers an exceptional work environment, competitive compensation, and great benefits, including: medical, dental, vision, life, 401K, and a generous company-funded ESOP program. Take ownership of your career today! PI128658434

Keywords: Lumbermens Inc, Grand Rapids , IT Specialist, Other , Grand Rapids, Michigan