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Job Coordinator

Company: Lumbermens Inc
Location: Grand Rapids
Posted on: November 22, 2020

Job Description:

COMPANY SUMMARY

Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana and Kentucky . A leading distributor and manufacturer, we are driven by the goal to be first choice for our employee owners, customers, and suppliers. Lumbermen’s is 100% employee-owned and committed to investing in rewarding relationships and doing the right thing in every interaction.

POSITION SUMMARY

Located at our Grand Rapids, MI facility, the Customer Service team assists customers through quoting, scheduling, and planning solid surface and stone countertop installation. Day-to-day responsibilities include:

Responding to incoming inquiries and requests in a timely and efficient manner

Receiving incoming customer quote requests

Building quotes from residential and commercial blueprints

Scheduling template creation

Entering approved orders

Requesting final confirmation from the customer once template is complete

Working as a liaison between the fabricator and the customer to schedule transportation and product installation

This position focuses primarily around logistics coordination, but also involves service and support to our customers and sales staff.

At Lumbermen’s, we pride ourselves on treating our customers like family and delivering exceptional service. It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment.

REQUIRED EDUCATION/EXPERIENCE

High School diploma/GED required

Prior experience in a high-paced customer service environment desired

Project planning/scheduling experience desired

REQUIRED SKILLS

Microsoft Word and Excel proficiency

Strong communication skills – verbal and written

Ability to handle multiple tasks simultaneously

Accuracy and detail-orientation

Inclination to do things right the first time

Lumbermen's offers an exceptional work environment, competitive compensation, and great benefits, including: medical, dental, vision, life, 401k, and a generous company-funded ESOP program. Take ownership of your career today!

PI126208158

Keywords: Lumbermens Inc, Grand Rapids , Job Coordinator, Other , Grand Rapids, Michigan

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