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Donor Contact Representative (Part Time) (4p-8:30p)

Company: Versiti
Location: Grand Rapids
Posted on: September 16, 2020

Job Description:

Versiti was founded withthe belief that together, our blood centers can better serve patients' urgentneed for life-saving healthcare. We love what we do, and we're looking forpassionate individuals to join the Versiti family. We foster a diverseenvironment that affirms each employee's dignity and worth, and we offer achance to work with a team of compassionate people who provide lifesaving bloodto our communities on a daily basis.What you can expect inthis position:Welike to think of our call center staff as advocates for the friendliestvampires you'll ever meet, our phlebotomists. You will be utilizing yourcustomer service skills to encourage members of the community to come and makea lifesaving difference by scheduling an appointment with us. Our team membersget the chance to advance their careers in health care and customer service whileworking with a compassionate and mission-driven group of professionals. What you willdo:Assertively schedulesblood donors to fill available appointment slots at fixed site or alternatelocation if fixed site not feasible for donor.Achieves daily callingand appointment goals.Verifies and updatescomputer records to reflect appointments and current donor information.Provides educationalinformation to donors and potential donorsRespond to and documentdonor eligibility questions and other questions or concerns according todepartment procedures.Relays donor questionsor concerns to the appropriate Blood Center staff.Responsible foraccurately entering call results and updating other pertinent information inthe donor records according to standards and procedures.What you will need: Excellent communication and customer service skills requiredHigh school diplomaWhen you will work:You will work Part Time, Monday to Thursday 4pm-8:30pm, and every other Saturday 9am-1pm.What's in it for you?Complete insurance coverage - medical, dental, vision, life401(k) with company matchGenerous paid time offWellness programOur Mission: We are Blood Health Innovators who enhance lives through discovery, diagnosis, and treatment.Our Vision:We will expand the frontiers of patient health through the integration of science, medicine, and service.Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Keywords: Versiti, Grand Rapids , Donor Contact Representative (Part Time) (4p-8:30p), Other , Grand Rapids, Michigan

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