Account Support Specialist
Company: Surus, LLC
Location: Grand Rapids
Posted on: February 15, 2020
As an Account Support Specialist, you will be part of a team
responsible for overseeing all in-transit shipments while working
directly with carriers to move our customers freight in the most
economic and efficient way possible. A well suited candidate can
react and adjust quickly to changing conditions and come up with
practical ideas for dealing with them. The responsibilities are
broad in scope, encompassing a wide variety of activities requiring
rapid shifts in priorities. The Account Support Specialist assists
the Account Management team in maintaining strong relationships
with their customers and carriers through consistent communication
and award-winning customer service. Essential Duties and
Responsibilities: Manage a freight portfolio from pickup and
delivery. Provide and negotiate freight rate. Build carrier
relationships. Monitor carrier compliance. Learn and become
proficient in our transportation management system (TMS). Ability
to apply principles of logical or scientific thinking to a wide
range of logistical and practical problems. Qualifications and
Competencies: Bachelor Degree or 2 years experience in
transportation highly preferred Self-motivated with a desire to see
a job to its completion. A high desire for personal growth and
achievement. Look for ways to improve and promote quality.
Confidence to take independent action and ability to assess risk.
Function efficiently and comfortably with all levels within a
company. Demonstrates accuracy and thoroughness. A strong desire to
advance within the company based on achievement.
Keywords: Surus, LLC, Grand Rapids , Account Support Specialist, Other , Grand Rapids, Michigan
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