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Account Support Specialist

Company: Surus, LLC
Location: Grand Rapids
Posted on: February 15, 2020

Job Description:

As an Account Support Specialist, you will be part of a team responsible for overseeing all in-transit shipments while working directly with carriers to move our customers freight in the most economic and efficient way possible. A well suited candidate can react and adjust quickly to changing conditions and come up with practical ideas for dealing with them. The responsibilities are broad in scope, encompassing a wide variety of activities requiring rapid shifts in priorities. The Account Support Specialist assists the Account Management team in maintaining strong relationships with their customers and carriers through consistent communication and award-winning customer service. Essential Duties and Responsibilities: Manage a freight portfolio from pickup and delivery. Provide and negotiate freight rate. Build carrier relationships. Monitor carrier compliance. Learn and become proficient in our transportation management system (TMS). Ability to apply principles of logical or scientific thinking to a wide range of logistical and practical problems. Qualifications and Competencies: Bachelor Degree or 2 years experience in transportation highly preferred Self-motivated with a desire to see a job to its completion. A high desire for personal growth and achievement. Look for ways to improve and promote quality. Confidence to take independent action and ability to assess risk. Function efficiently and comfortably with all levels within a company. Demonstrates accuracy and thoroughness. A strong desire to advance within the company based on achievement.

Keywords: Surus, LLC, Grand Rapids , Account Support Specialist, Other , Grand Rapids, Michigan

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