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DFS Technical Support Technician - Dispatch - Break/Fix US.

Company: Modis
Location: Grand Rapids
Posted on: June 15, 2019

Job Description:

Technical Support Technician - Dispatch - Break/Fix Location: Michigan - Grand RapidsCandidate must live within a 20 radius from Grand Rapids, Michigan 49508Scope Of PositionPosition is currently 90-day contract-to-hire.Description Need 1 resource (s) to perform Break & Fix work during (Monday through Friday work shift; Possible after hours work and/or Weekend coverage as part of an on-call rotation) Printer Experience will be required as this role will have a heavy printer repair call volume including Xerox printers Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's) Technician will travel to each client's location Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer Works under general supervision Minimum Requirements 2 years plus supporting Desktops, Laptops 2 years plus repairing and supporting Printers. 2 years plus with customer service experience Reliable Transportation (This is a driving position - reimbursed accordingly Able to work weekends, staggered or late shifts possibly including evenings and/or weekends Personable as they will be interacting with a wide range of users and environments Can work on a ladder of lift and are able to lift up to 50lbs. Preferred, NOT REQUIRED CompTIA A+ Xerox TCN OEM Printer Warranty Certifications OEM Laptop/Desktop Warranty Certifications Server experience would be a bonus.

Keywords: Modis, Grand Rapids , DFS Technical Support Technician - Dispatch - Break/Fix US., IT / Software / Systems , Grand Rapids, Michigan

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