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Field Service Technician

Company: LUBCON Turmo Lubrication Inc.
Location: Grand Rapids
Posted on: January 16, 2022

Job Description:

LUBCON is a medium-size company, based in Grand Rapids/Michigan and part of an extensive network of numerous subsidiaries and distributors around the globe. Expertise, know-how, competence and passion are associated worldwide with the trademark LUBCON for excellence in lubricant and lubrication technology. Experience exchange, open communication and the respectful behavior towards each other is the foundation of our corporate culture. A barrier-free corporate structure encourages personal and professional growth and aims for the sustainable development in human resources. We support young and inquisitive talents at the entry point of their careers.

To enhance our team, we are looking for a full-time

Field Service Technician

with experience in electric, hydraulic, lubrication (or similar), responsible for servicing our high-quality automatic lubrication systems in addition to performing new installations at customers'. If you are a self-starter, who takes pride in performing quality workmanship or have prior experience in a service or maintenance technician role, we encourage you to apply for this position.

Job responsibilities include but are not limited to:
Providing superior support by meeting customer needs in a courteous, professional, and timely manner
Working with customers to understand their needs, properly diagnose the issue and present respective lubrication solutions
Producing accurate and itemized service/installation estimates for customers
Servicing existing lubrication system installations as well as layout and installation of new lubrication equipment within a factory environment, involving the use of hand and power tools, small/heavy machinery, and physical work such as lifting, bending, kneeling
Troubleshoot hardware and software issues as they relate to individual devices and environments
Maintaining clean and organized work area, while performing installations and service work
Coordinate and schedule field service visits with potential of traveling 60% of the time
Complete and maintain field service and expense reports
Other duties as assigned

Preferred Qualifications:
High School Diploma or GED required
Basic understanding of lubrication technology, electrical equipment, industrial processes, heavy machinery
Experience working with electromechanical machinery. Experience with lubrication systems and components is a plus.
Experience with tool machinery, welding and fabrication as well as familiarity with troubleshooting and electrical diagnostics
Good written and oral communication as well as customer consulting skills
Excellent telephone manners
Initiative, engagement, determination, persistence as well as ability to work in a team environment and individually, with minimal supervision
High level safety and health awareness
Detail oriented, with a high degree of follow-through
Computer skills using standard software packages such as MS Excel, Outlook, Word, and PowerPoint

Generous paid vacation, holiday, and sick time
Competitive health benefit package including BCBS medical, dental and vision insurance partially paid by the company
Company car, laptop, cell phone provided
Work with a passionate and innovative team in a fast-paced environment

Extensive training will be provided on the job. We offer a competitive/market-based salary, company car, laptop, cell phone, health care benefits including medical, dental and vision coverage and generous vacation allowance. As a valued member of our team, you can expect constant support and compensation as you grow in your career.

--- LUBCON Turmo Lubrication Inc.
Human Resources
5460 33rd Street SE
Grand Rapids, MI 49512
Tel.: 616-575-6034
Fax: 616-575-6062

Keywords: LUBCON Turmo Lubrication Inc., Grand Rapids , Field Service Technician, IT / Software / Systems , Grand Rapids, Michigan

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