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Mobile Event Expert

Company: T-Mobile
Location: Grand Rapids
Posted on: April 10, 2021

Job Description:

"At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.(ApplicantAccommodation@t-mobile.com or call 1-844-873-9500) In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc)." The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives. At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GED 6 Months of Customer Service and/or Sales Experience, Retail Environment PreferredStrong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experienceRetail experience in dynamic environment and ability to work in varied environments including external eventsStrong organization, multi-tasking, versatility, communication and attention to detailAcclimate local Mobile Associates and Partner Sales Associates to unique event environmentConsistent accuracy with basic math and proficient use of a calculator is required Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work: Competitive base pay plus annual bonusBenefits for part-time and full-time associatesMedical, dental and vision benefitsMatching 401(k)Generous paid time-off programsPhone service discountsEducation reimbursementSerious growth potential for your career! This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates. Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services. Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.Support team initiatives and create an inclusive environment. Equal Employment Opportunity We take equal opportunity seriously-by choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Grand Rapids , Mobile Event Expert, IT / Software / Systems , Grand Rapids, Michigan

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