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Customer Service/Tracing - $16.50/Hour & Benefits!

Company: UNIVERSAL TRAFFIC SERVICE
Location: Grand Rapids
Posted on: October 12, 2018

Job Description:

Sorry, Visa / sponsorship not available. Customer Service/Tracing Universal Traffic Service , a transportation management company, has a current opening in our Customer Service/Tracing Department , at our Grand Rapids, Michigan location. This position is responsible for updating the company database with our clients shipment information and keeping our clients informed as to the status of their shipment and any issues that may arise. Pay is $16.50 hour. You may choose your hours - either: 7:30 a.m. to 4:00 p.m. or 8:00 a.m. to 4:30 p.m. Primary Responsibilities are: Daily Shipment Status updating, using variety of methods; EDI, phone, email and faxes. Investigate and resolve bill of lading discrepancies and re-consignments. Communicates to client any transportation problems along with possible resolution option. Keeps all communication documented in the notes section of the software. Answers phone, responding to customer request for shipment status information, and takes requests for shipment pick-up. We offer a full benefits package to our employees. If you have an interest in this full-time 1st shift position, please Apply On-line Below or mail your resume to: Universal Traffic Service PO Box 888470 Grand Rapids, MI 49588

Keywords: UNIVERSAL TRAFFIC SERVICE, Grand Rapids , Customer Service/Tracing - $16.50/Hour & Benefits!, Hospitality & Tourism , Grand Rapids, Michigan

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