Caf- Attendant - Embassy Suites
Company: Suburban Inns
Location: Grand Rapids
Posted on: May 26, 2023
Job Description:
---Embassy Suites Grand Rapids Downtown is a fast-paced,
high-energy workplace, with endless opportunities for advancement.
- Come and enjoy a fun filled career in the Hospitality Industry!
-* Shifts: First and Second, must have weekend availability -*
Wage: Starting wage $14/hour + tips* Barista experience a plus*
Position can -be used -as a paid -internshipBenefits Include:
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team
Members
- Advancement opportunities
- 100% paid maternity/paternity or adoption -leave for those who
qualify for FMLA
- Hotel and restaurant discounts
- Flexible schedules (dependent on position)
- 8 hours of paid volunteer time per year (must be
accredited)
- Employee Assistance Program (EAP) through Pine Rest (3 free
counseling visits, online library, and access to financial and
elder care consultations)Position Summary:The Caf-- Attendant is
responsible for the preparation and service of Whitewater Caf--
food and beverage items, as well as for the cleanliness of the
Caf-- according to local health department, Suburban Inns', and
Hilton/Embassy Suites standards, as well as going above and beyond
to ensure that guests are 100% satisfied.Essential Functions:
- Report to work in professionally appropriate attire, presented
neat and clean
- Greet all guests in a friendly, positive manner. - Ask
questions of guests and make personal connections to make them feel
they are welcome and valued
- Anticipate and meet the needs and expectations of our guests,
then go one step further
- Inspect section prior to rushes (wipe tables, clean
windowsills, clean table bases, wipe chairs, clean floor)
- Help maintain the cleanliness of the lobby area
- Obtain orders from guests ensuring accuracy
- Verify accuracy of the bill, and present to the guest
- Handle all cash and credit card charges as prescribed by
standard operating procedures
- Advise supervisor of any complaints as soon as possible, but
also follow the One More Step/HEART guidelines by taking charge of
the issue and offering solutions
- Complete assigned shift duties
- Pre-bus tables/ Dishwashing
- Run food and beverage items and help others when able
- Complete closing shift work/ Opening shift work
- Make and serve coffee to Starbuck's -Standards
- Prepare all required items according to make
sheets/recipes
- Service items in accordance with established portions and
presentation standards
- Notify the F&B Supervisor of expected shortages
- Ensure that assigned work areas and equipment are clean and
sanitary
- Assist the F&B Supervisor in maintaining security and
safety of the Caf--
- Set up, maintain, service, and break down Caf--
- Requisition items needed to produce menu items
- Adhere to local health and safety regulations
- Maintain any logs required by the health department
- Cover, date, and neatly store all leftover products that are
reusable
- Maintain the highest sanitary standards
- Follow all Suburban Inns Processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by managementUniform and Appearance
Guidelines:Uniform: - Uniform shirt and name tag provided. -
Suburban Inns approved black slacks -and -black, close-toed,
non-slip shoes are the responsibility of the Team
Member.Appearance: -Visible earrings are allowed in the ears only
or -must be covered throughout the course of the shift. - Hair must
be of a natural color and -kept well-groomed. - This policy will be
administered by the position's supervisor, without regard to race,
religion, age, sex, national origin, disability, height, weight,
genetics, familial status, veteran status, and other protected
characteristics. - The Director of Operations has the authority to
veto any decision made by the position's supervisor.------Powered
by JazzHR
Keywords: Suburban Inns, Grand Rapids , Caf- Attendant - Embassy Suites, Hospitality & Tourism , Grand Rapids, Michigan
Didn't find what you're looking for? Search again!
Loading more jobs...