Budtender/Customer Service
Company: Lume. Cannabis Co.
Location: Mount Pleasant
Posted on: May 24, 2023
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Job Description:
*The Company*
We aren't like other Cannabis brands. We're actually our own brand.
We build our own cultivation facilities exclusively growing our own
Cannabis, package our own product, and sell it only from our own
stores. We control the entire process from start to finish, so we
can ensure it's exceptionally executed every single time-no cut
corners, no easy-ways-out, no compromises, and no other-guys.
*The Position*
As a Luminary (Budtender/Customer Consultant), you are friendly,
welcoming, outgoing and committed to providing premium customer
care for our customers, who is excited to represent our variety of
top shelf flower, concentrates and infused products. We're looking
for a long-term addition to our team: we're committed to a future
with the person who fills this position and request the same in
return. Previous experience in the cannabis industry is strongly
preferred, though our priority is finding a team player with
quality retail experience who fits the company culture, takes
exquisite care of our customers, and is equally committed to
driving sales and the overall success of our center. In exchange,
you'll get to join an incredible family of passionate cannabis
professionals and benefit from continual opportunities for
professional development and industry education.
*The Responsibilities*
* Conduct sales and customer service through maintaining a properly
stocked, organized, uncluttered, safe, and inviting store
environment
* Promote work environment that is positive, customer-service
oriented, including greeting customers warmly when they enter
* Comply with established state, local and company policies and
procedures
* Staying up-to-date with new products, strains, changes in law,
and industry trends in order to provide the highest level of
customer service
* Educate patients about a variety of cannabis products including
flower, edibles, and concentrates, providing information on
cannabis products based on patient needs/requests
* Advising patients on proper safety measures to follow when
consuming cannabis
* Maintain and use completely and accurately (POS) and METRC
systems for all in-store, online, and phone orders
* Handle completely and accurately cash and discount
application
* Verify proper paperwork, documentation and ID of all
customers
* Maintaining proper patient information and records
* Verifying proper identification and paperwork from patients
* Weighing and packaging products as needed
*The Qualifications*
* Exceptional interpersonal and customer service skills
* Self-motivated with a positive attitude, team-oriented and
disciplined work ethic
* Detail-oriented; able to stay organized and on task in a
fast-paced environment
* Previous retail cannabis experience strongly preferred
* Experience handling cash transactions and maintaining a balanced
drawer
* Ability to perform to sales goals and team goals
* 3+ years of experience in a retail environment
* 2+ years of cannabis retail experience preferred
* High School Diploma
*Additional Requirements*
* Minimum of 21 years of age
* Must pass any and all required background checks
* Must remain compliant with all state and company rules and
regulations
* Must be able to lift, carry and balance up to 30 pounds (100
pounds with assistance). This job function may include walking or
standing for extended periods of time, as well as stooping, bending
over and/or crouching
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
* Employee discount
Shift:
* 4 hour shift
* 8 hour shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekend availability
Work Location: In person
Keywords: Lume. Cannabis Co., Grand Rapids , Budtender/Customer Service, Hospitality & Tourism , Mount Pleasant, Michigan
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