Lead Team Member

Company: J&H Family Stores
Location: Grandville
Posted on: January 25, 2023

Job Description:

BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.

SPECIFIC RESPONSIBILITIES:

In addition to all duties of a Team Member - Levels I and II the Lead Team Member is responsible for the following:

1. Supports Store Manager in loss prevention efforts

2. Provides as a back up for paperwork, deposit and orders in the absence of a manager

3. Checks gas prices

4. Provides assistance with scheduling employees

5. Assist with Month End procedures.

CONTACT WITH OTHERS - Internal:

1. Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis

CONTACT WITH OTHERS - External

1. CUSTOMERS

2. Vendors

PREREQUISITES:

• Education: High school diploma or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
• Attend and complete the 'Train the Trainer course'
• Experience: Ability to understand, articulate and implement written and verbal instruction.
• Ability to interact with customers on a friendly basis and work in a fast-paced environment
• Availability: Must be able to work a flexible, full-time schedule which would include days, evenings, weekends, third shift and holidays. Hours will vary.
• Must be able to be on call/work two weekends per month
• Must be able to work 35-45 hours in a week
• Must have reliable transportation
• Must have the ability to be on call 24 hours a day
• Physical:
• Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
  BENEFITS:
  
  • Eligible for Insurance with FSA - 1st of the month, following 60 days from date of promotion.

Keywords: J&H Family Stores, Grand Rapids , Lead Team Member, Hospitality & Tourism , Grandville, Michigan