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Lead Team Member

Company: J&H Family Stores
Location: Grandville
Posted on: January 25, 2023

Job Description:

BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.


In addition to all duties of a Team Member - Levels I and II the Lead Team Member is responsible for the following:

1. Supports Store Manager in loss prevention efforts

2. Provides as a back up for paperwork, deposit and orders in the absence of a manager

3. Checks gas prices

4. Provides assistance with scheduling employees

5. Assist with Month End procedures.


1. Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis



2. Vendors


  • Education: High school diploma or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
  • Attend and complete the 'Train the Trainer course'
  • Experience: Ability to understand, articulate and implement written and verbal instruction.
  • Ability to interact with customers on a friendly basis and work in a fast-paced environment
  • Availability: Must be able to work a flexible, full-time schedule which would include days, evenings, weekends, third shift and holidays. Hours will vary.
  • Must be able to be on call/work two weekends per month
  • Must be able to work 35-45 hours in a week
  • Must have reliable transportation
  • Must have the ability to be on call 24 hours a day
  • Physical:
  • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
  • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
  • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
    • Eligible for Insurance with FSA - 1st of the month, following 60 days from date of promotion.

Keywords: J&H Family Stores, Grand Rapids , Lead Team Member, Hospitality & Tourism , Grandville, Michigan

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