Customer Service Specialist
Posted on: November 25, 2022
Job Number: 22000NZL
Jenison, Michigan - JENISON, Michigan
Here, we believe there's not one path to success, we believe in
careers that grow with you. Whoever you are or wherever you come
from in the world, there's a place for you at Sherwin-Williams. We
provide you with the opportunity to explore your curiosity and
drive us forward. We'll give you the space to share your strengths
and we want you to show us what you can do. You can innovate, grow,
and discover in a place where you can thrive and Let Your Colors
$1,000 Sign-On Bonus. Applicants must have the ability to converse
fluently in Spanish in order to serve Spanish-speaking customers
and their product needs. Eligibility requirements apply. Ask your
Recruiter for more details.
Where You'll be Working
The individual selected for this role will be expected to work at
Store #1288, located at:
7488 Church Ct, Jenison, MI 49428
How You'll Perform the Role
Support the sales efforts at a Sherwin-Williams paint store,
servicing wholesale and retail customers.
Assist customers in person and over the phone by determining needs
and presenting appropriate products and services
Ensuring that sales transactions are completed accurately,
maintaining precise work order files and formulas, pulling
appropriate products from the sales floor or warehouse, and tinting
and mixing them to customer specifications
Assist in sourcing products required by customers that are not
available in the store and, upon approval, place order and follow
up as necessary.
Be responsible for opening and closing the store, making bank
deposits, stocking shelves and setting up displays, cleaning store
equipment, and loading and unloading trucks.
Our Must Haves - These are our Basic Qualifications, hit apply if
you meet all of them!
18 years of age or older
Legally authorized to work in country of employment without
requiring sponsorship for employment visa status, now or in the
Ability to distinguish the difference between colors, a skill used
when color matching or tinting paint, with or without reasonable
Be able to operate a computer and communicate via the telephone,
with or without reasonable accommodation
Ability to retrieve material from shelves and floor stacks and lift
and carry up to 50 lbs., with or without reasonable
Operate material handling equipment (e.g. hand truck, pallet jack,
forklift, etc.) safely once trained, with or without reasonable
Extras to Help you Stand Out - These are not required for you to be
eligible to apply.
Experience in a delivery, retail sales or customer service
Ability to speak more than one language: preferably Spanish
Possess a High school diploma or comparable certification (e.g.
Valid driver's license
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or
importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be
invited to complete a digital video interview via HireVue, our
interview partner. The interview will consist of a few behavioral
You'll be able to record and complete your video interview anytime,
anywhere! While you can complete this video interview on your own
schedule, we ask that this step be completed within 14 days of
receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by our Recruitment team and our
top candidates are invited to meet with our team in a store,
specialty wholesale branch, floorcovering facility or delivery
Sherwin-Williams is proud to be an Equal Employment
Opportunity/Affirmative Action employer committed to an inclusive
and diverse workplace. All qualified candidates will receive
consideration for employment and will not be discriminated against
based on race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, disability,
age, pregnancy, genetic information, creed, marital status or any
other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and
local employment services delivery systems to provide priority
referral of Protected Veterans.%386154%
Keywords: Sherwin-Williams, Grand Rapids , Customer Service Specialist, Hospitality & Tourism , Jenison, Michigan
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