Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr

Company: Path Hire
Location: Grand Rapids
Posted on: January 16, 2022

Job Description:

Customer Service Representative
Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr.
Entry-Level and Experienced Positions Available. As a Customer Service Representative, your role will be to focus on providing the correct resolutions for both customers and the business. You will handle customer relationships and assist with their individual service needs whilst delivering best-in-class customer service.
Job Description
Handle specific Inbound/Outbound calls from customers
Recognize individual customer service needs and resolve their inquiry
Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers
Maintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of call
Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate
Acquire detailed knowledge of product ranges and services to provide excellent service
Serve customers across the product portfolio and resolve a wide range of common inquiries
Qualifications
High School Diploma
Experience in contact/call center
Good/Excellent Computer Skills
Ability to work with MS Word and Excel
Effective time management and self-accountability
Excellent Written and Verbal Communication Skills
High level of professionalism
Review additional details and apply on online.

Job Requirements:
High School Diploma
Experience in contact/call center
Good/Excellent Computer Skills
Ability to work with MS Word and Excel
Effective time management and self-accountability
Excellent Written and Verbal Communication Skills
High level of professionalism

Keywords: Path Hire, Grand Rapids , Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr, Hospitality & Tourism , Grand Rapids, Michigan